Chibuzor Obi

I am a dedicated customer service professional with hands-on experience delivering empathetic, clear support in fast-paced environments and a background in international supply chain coordination. I consistently meet performance metrics while maintaining strong relationships with clients and partners.

At Catobi Nigeria Enterprises, I coordinated 100+ international shipments yearly, processed customs documentation, and captured Single Goods Declarations, contributing to a 95%+ on-time delivery rate and supporting clearance of goods worth over $5M annually.

Currently I serve as a Customer Service Representative at Liznik Global Resources, where I handle inquiries via phone and email, log interactions in CRM systems, and focus on resolving complaints with professionalism to improve satisfaction and retention.