At Central Market, I own daily digital order fulfillment workflows, balance workloads, and refine task routing and verification steps to improve order accuracy and fulfillment speed.
I also produce performance dashboards and improved payment reconciliation, reducing transaction errors and manual reviews across omnichannel operations.
At Energy Vision, I led 35 technicians supporting 130 telecom base stations, achieving 99.8% uptime. I managed technical projects and implemented monitoring and reporting tools; earlier at Access Bank Plc, I supported digital banking and payment solutions and resolved transaction issues with a 98% success rate.
