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Mercy Ayotomiwa

@mercyayotomiwa

Customer service representative who handled customer enquiries and complaints at Damiex Textiles.

Nigeria
Message

At Damiex Textiles, I attended to customers, answered product and pricing questions, and supported their purchase decisions.

I also handled customer complaints and product concerns, processed sales transactions, and kept customer needs and stock in mind.

As a Quality Control Intern at Toka Ceramics Ltd., I maintained records of product checks and inspection results. I identified discrepancies and communicated findings to team members for resolution.

My training includes Virtual Assistance through ALX, Data Analytics through TechCrush, and Data Analysis & Visualization through Incubation Hub.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

LU

Lagos State University

Bachelor of Science, Chemistry

Pursuing a Bachelor of Science in Chemistry, expected to complete in 2026.

AL

ALX

Virtual Assistance, Virtual Assistance

Completed virtual assistance training.

TE

TechCrush

Data Analytics, Data Analytics

Completed data analytics training.

IH

Incubation Hub

Data Analysis & Visualization, Data Analysis & Visualization

Completed training in data analysis and visualization.

Tech stack

Software and tools used professionally

Interested in hiring Mercy?

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