Cheyenne Shaw
@cheyenneshaw
I maintain accurate claims, customer, and performance records while improving service operations.
United StatesWhat I'm looking for
I've supported customer service, claims processing, and medical bill operations at Safelite AutoGlass, Golden Customer Care, and Sedgwick CMS. I maintain accurate CRM and billing records, coordinate claim details, and help customers resolve service questions efficiently.
At Sedgwick CMS, I processed medical bills, applied ICD-9 and ICD-10 coding, tracked billing and quality data in Excel, and coached teams using performance trends. I'm seeking a remote role where I can contribute analytical, administrative, and customer-focused support.
Experience
Work history, roles, and key accomplishments
Handles inbound customer calls to schedule appointments, answer service questions, and provide product information. Maintains accurate customer records and assists with claims processing.
Education
Degrees, certifications, and relevant coursework
University of Arizona Global Campus
Bachelor of Business Administration, Business Administration
2025 -
Grade: 3.8
Activities and societies: Dean's List
Pursuing a Bachelor of Business Administration with a GPA of 3.8 and recognition on the Dean's List.
West High School
High School Diploma, Art
2005 - 2009
Earned a Specialized Diploma in Art from West High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Cheyenne?
You can contact Cheyenne and 90k+ other talented remote workers on Himalayas.
Message CheyenneGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
