Cheyenne Dunlap
@cheyennedunlap
Customer-focused concierge and retail associate with strong front-desk support skills.
What I'm looking for
I’m a customer-focused professional who brings calm, friendly front-desk support to every interaction. I welcome residents, families, and visitors, and I work hard to create a positive first impression that makes people feel taken care of.
In my concierge work, I answer phones, direct calls, and handle day-to-day requests. I coordinate with staff to ensure residents receive the support they need, and I schedule transportation, appointments, and other essential services.
I’m dependable with the details that keep operations running: I manage mail and packages, handle visitor check-ins, and complete front desk responsibilities with accuracy. In urgent situations, I stay calm and follow safety and emergency procedures.
Before that, I built strong customer-service skills as a retail associate. I operated a cash register, processed purchases and returns, restocked and organized inventory, and supported a smooth store experience through teamwork and reliable opening/closing tasks.
Experience
Work history, roles, and key accomplishments
Concierge
Stoney Brooks
Sep 2024 - Mar 2026 (1 year 6 months)
Welcomed residents, families, and visitors, answered phones, and assisted with day-to-day requests. Coordinated with staff to schedule transportation and appointments, handled mail/packages and visitor check-ins, and followed safety and emergency procedures when needed.
Retail Associate
Homebase Lumber
Oct 2022 - Jul 2024 (1 year 9 months)
Helped customers find products and answered questions to improve the shopping experience. Operated the cash register, processed purchases/returns, restocked shelves, organized inventory, and assisted with opening and closing while keeping the store clean and well-presented.
Education
Degrees, certifications, and relevant coursework
Central Texas College
Associate of Applied Science, Accounting Technician
2025 - 2026
Associate of Applied Science focused on Finance and Accounting as an Accounting Technician. Completed the program from January 2025 to May 2026.
Copperas Cove High School
High School Diploma
2018 - 2022
Grade: 3.2 GPA
Earned a High School Diploma from Copperas Cove High School from August 2018 to May 2022.
Availability
Location
Authorized to work in
Job categories
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