Cheville Yap

Partner with the Senior Coach & Head of Recruiting on executive support, engagement operations, scheduling, and priorities. Manage executive inbox workflows, coordinate complex calendars, and support end-to-end recruiting operations.

Managed end-to-end real estate listing process, ensuring efficient home sales. Conducted comprehensive training sessions for new hires and consistently submitted accurate weekly reports on listing progress and KPIs.

Managed client databases, documentation, social media platforms, websites, and real estate transaction support. Coordinated calendars and appointments, monitored executive inboxes, and prepared compliance documentation.

Conducted interactive English lessons via video conference, managed class schedules, maintained student records, and prepared progress reports. Adapted teaching strategies to student needs while maintaining a structured online learning environment.

Assisted customers with orders, refunds, exchanges, product information, promotions, and sales-demo scheduling while maintaining a high standard of service.

Maintained employee records, supported payroll and leave administration, monitored employee loans, and handled employee inquiries and meeting documentation.

Pursued a Bachelor of Science in Psychology, gaining foundational knowledge in human behavior and mental processes.