Chevelle Fullerton

I’m a customer-focused professional with experience in customer service, inbound communication, and appointment coordination across call center and service-based environments. I handle inbound inquiries with a positive attitude, follow scripts and procedures, and represent businesses as a reliable extension of their team in fast-paced remote settings.

At LULULEMON, I answered inbound customer calls with professionalism, accurately documented customer inquiries and resolutions, and maintained confidentiality and accuracy. I followed call scripts and company procedures to ensure consistency, while resolving concerns through professional, empathetic support.

Previously at AT&T, I supported customers in a fast-paced call center, maintaining performance and quality assurance standards. I also bring strong communication and documentation habits from my work as an Early Childhood Educator, where I managed schedules, communicated with parents and staff, and kept daily records with patience and professionalism.