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Cheslin Steyn

@cheslinsteyn

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I lead teams, optimize credit-support processes, and deliver project, sales, and customer-service outcomes.

South Africa

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What I'm looking for

I'm looking for a role where I can lead teams, improve processes, manage projects, and deliver measurable customer, sales, and operational outcomes.

I've led decision support teams and system enhancement projects for Standard Bank's Credit Customer Assist department, driving departmental targets, productivity, and cost efficiency.

I coach, support, and manage teams while improving processes and maintaining performance against key indicators.

My experience also includes arranging bond finance at SA Home Loans, managing sales teams at Qexle, and coordinating project sales, quotes, invoices, and customer relationships at Brightgreen.

I've managed collections teams, created and updated SOPs, and supported clients with payment plans across inbound and outbound customer accounts.

Experience

Work history, roles, and key accomplishments

Team Leader / Project Manager

Standard Bank

Led and coached the decision support team to achieve departmental targets and KPIs. Managed system enhancement projects and optimized processes to maintain productivity and minimize costs.

Team Leadership Project Management Process Optimization KPI Management Coaching System Enhancements