Open to opportunities

Cherry Edward

@cherryedward

Message

I support leaders and clients through efficient virtual administration and customer service.

Nigeria

Message

What I'm looking for

I'm seeking opportunities in virtual assistance, executive assistance, customer care, and call center operations where I can support leadership, manage client communications, and keep operations organized and efficient.

I've supported the Downstream Committee Chairman at Nigeria's National Assembly by managing schedules, correspondence, official documentation, reports, briefings, and confidential records.

As a freelance Virtual Assistant, I managed emails, calendars, client databases, online research, and customer inquiries across phone, chat, and email. Previously at Emcherry Drink Store, I handled high-volume transactions, resolved complaints, and supported daily retail operations with accuracy.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Downstream Committee Chairman, National Assembly, Nigeria

Nov 2025 - Present (11 months)

Provided direct administrative support to the Committee Chairman, managing schedules, meetings, correspondence, and official documentation. Coordinated communication between departments and government offices, prepared reports and briefing documents, and handled confidential records.

Administrative Support Scheduling Meeting Coordination Correspondence Management Report Preparation Confidentiality Event Coordination

Virtual Assistant

Remote (Freelance/Contract)

Oct 2024 - Aug 2025 (10 months)

Managed emails, calendars, and appointment scheduling for clients across different time zones. Handled customer inquiries via phone, chat, and email, performed data entry and document preparation, and maintained organized digital records.

Email Management Calendar Management Scheduling Customer Service Data Entry Documentation Preparation Online Research CRM Time Management

Customer Service Representative

Emcherry Drink Store

Jan 2022 - Sep 2023 (1 year 8 months)

Delivered excellent customer service and handled high-volume transactions accurately. Responded to customer inquiries, resolved complaints efficiently, and recommended products to improve satisfaction and sales.

Customer Service Cash Handling Complaint Resolution Transaction Processing Sales