Open to opportunities

Charity Akpan

@charityakpan

Message

Detail-oriented virtual assistant skilled in administrative support and workflow optimization.

Nigeria

Message

What I'm looking for

I seek a role providing executive or administrative support where I can improve processes, leverage CRM and automation, and deliver empathetic client service while growing professionally.

I am a reliable virtual assistant with hands-on experience managing executive schedules, correspondence, and daily operations while maintaining confidentiality and accuracy. I streamline task management using CRM systems and workflow automation to reduce executive workload and improve communication.

I deliver empathetic customer support, organize records, and implement process improvements that boost team productivity. My background in engineering and certification in computer operations supports a structured, tech-forward approach to administrative coordination.

Experience

Work history, roles, and key accomplishments

Personal Assistant

Individual Employer

Aug 2024 - Aug 2025 (1 year)

Managed executive schedules, appointments, and correspondence with discretion; organized documents and administrative activities to streamline daily operations and reduce executive workload. Implemented CRM-based process improvements and handled client follow-ups to maintain positive relationships and timely communication.