Open to opportunities

Yanbolowi Smart

@yanbolowismart

Results-driven Virtual Assistant delivering customer support and administrative coordination for remote international business operations.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can support customers, coordinate workflows, and handle administrative/exec tasks reliably. I bring strong communication, organized document handling, and AI-assisted efficiency to help teams stay on track and deliver results.

I’m a results-driven Virtual Assistant with experience in customer support and administrative support, focused on helping international business operations run smoothly from a remote setup. I coordinate communication through phone, email, and Zoom, and I take pride in maintaining professionalism, responsiveness, and confidentiality.

In my roles, I’ve managed customer inquiries, follow-ups, and relationship management while organizing documents and maintaining accurate records. I also support operations through research and data entry, analyze reports for efficiency, and handle task coordination and workflow management using AI-assisted tools to keep teams productive and outcomes on track.

Experience

Work history, roles, and key accomplishments

Current

Supervisor, Distribution Ops

Current

Habfard General Services

Jan 2024 - Present (2 years 5 months)

Coordinated daily logistics and distribution workflows and resolved operational issues to support team productivity. Analyzed operational reports, maintained efficiency, and handled professional communication with customers and team members.

Logistics Coordination Workflow Management Reports Team Support Time Management Administrative Support Record keeping

Virtual Assistant

Ojat Oil Consults

Oct 2025 - Apr 2026 (6 months)

Coordinated communication between international buyers and sellers, managing customer emails, phone calls, and Zoom meetings. Handled inquiries and follow-ups, conducted digital research to support operations, and organized client documents while maintaining confidentiality.

Virtual Assistance Customer Support Customer Relationship Management Phone Support Email Support Zoom Data Entry Document Management

Administrative Clerk

Office of the Adviser to the Governor on Youth Empowerment

Aug 2021 - Jun 2022 (10 months)

Managed scheduling, documentation, and office coordination, maintaining organized filing systems and administrative records. Supported daily office operations and communication to help ensure smooth workflow.

Administrative Support Scheduling Office Coordination Record keeping Data Entry Coordination Professional Written Communication Confidentiality