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Cherry Ann Paris

@cherryannparis

E-commerce operations specialist at VB Arts 2022, managing Etsy and TikTok Shop workflows with 99% fulfillment accuracy.

Philippines

Message

At Kashmirs Online Store & Etsy Shop (VB Arts 2022), I manage day-to-day operations across Etsy and TikTok Shop, including product listings, pricing, descriptions, and digital media assets.

I track orders from customer intake through print-on-demand supplier fulfillment, maintaining a 99% fulfillment accuracy rate. I also keep inventory, cash flow, and transaction records in Google Sheets.

I handle customer inquiries about billing, shipping, and returns across Meta Business Suite, email, and Messenger, with a 95% customer satisfaction rating. I prepare daily sales and activity reports and use Canva and CapCut promotions that increased store inquiries and orders by 30%.

Previously, I supported client database and marketplace record maintenance at Sphere Rocket VA / Upwork / Adamark Investment LLC, and managed application records and reporting at ORC Marketing Services — Loans Application Process.

Experience

Work history, roles, and key accomplishments

Current

E-Commerce Store Owner & Operations Lead

Current

Kashmirs Online Store & Etsy Shop (VB Arts 2022)

Mar 2024 - Present (2 years 7 months)

Direct day-to-day operations across Etsy and TikTok Shop, updating product listings, tags, descriptions, and pricing. Maintained 99% fulfillment accuracy and 95% customer satisfaction while managing inventory logs and resolving customer issues.

Etsy TikTok Shop Meta Business Suite Google Sheets Excel Canva Capcut Inventory Management Customer Service Order Fulfilment

E-Commerce Virtual Assistant & Digital Operations Support

Sphere Rocket VA / Upwork / Adamark Investment LLC

Apr 2023 - Nov 2023 (7 months)

Accurately inputted and updated client databases, CRM records, and marketplace product logs with zero error tolerance. Maintained Trello boards, Google Drive repositories, and Slack channels to keep remote teams aligned.

Data Entry CRM Trello Google Drive Slack Quality Assurance Operations Reporting

Operations & Administrative Data Assistant

ORC Marketing Services

Apr 2015 - Dec 2019 (4 years 8 months)

Managed structured MS Excel databases tracking intake, verification, and disbursement records for hundreds of applications. Generated daily activity status reports and financial logs to summarize processing metrics and escalate urgent cases.

Excel Data Entry Record keeping Reporting Financial Logs