Open to opportunities

Chenglong Guo

@chenglongguo

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Senior Product Manager with expertise in product development and team leadership.

China

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

With over seven years of experience in product management, I currently serve as a Senior Product Manager at Trip.com, where I lead a team of 15 product managers. My role involves developing strategic product initiatives for the APAC and EU markets, resulting in significant increases in conversion rates and user engagement. I have a proven track record of enhancing product offerings and driving business growth through innovative solutions.

Previously, I worked at Microsoft China, where I successfully launched a comprehensive rental search platform in just four months. My experience also includes being an early employee at a well-known US startup, where I played a crucial role in fundraising and team building. My diverse background in product development, marketing, and business operations has equipped me with the skills necessary to thrive in dynamic environments and deliver exceptional results.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

Trip.com Group

Jul 2023 - Present (2 years)

Leading a 15-person product management team, I implemented strategic product development for international flight booking, enhancing user experience and increasing conversion rates. I also consolidated product offerings to boost attach rates and fostered cross-departmental collaboration.

Product Management Strategic Development Team Leadership User Experience Design Data Analysis Market Research Agile Methodologies

Product Manager II

Microsoft

May 2022 - Apr 2023 (11 months)

Collaborated with global teams to develop a comprehensive rental search platform and an AI application for property management. Focused on user engagement through interaction design and product optimization, achieving significant improvements in search quality and service localization.

Product Development UX Design Interaction Design Localization Project Management Data Analysis Agile Methodologies Team Collaboration

GM of Great Western Los Angeles

Tripalink

Oct 2020 - Apr 2022 (1 year 6 months)

Expanded rental operations significantly, achieving a 20-fold increase in rentable rooms and establishing a robust operation management system. Led a growing team and drove substantial revenue growth through strategic business development.

Business Development Operations Management Team Leadership Financial Management Strategic Planning Market Analysis Customer Acquisition Revenue

Head of Product & Marketing

Tripalink

Apr 2018 - Oct 2020 (2 years 6 months)

Established the Product & Marketing department from the ground up, leading the development of the company’s app and website. Played a key role in fundraising efforts and marketing strategies that significantly increased brand awareness and tenant growth.

Product Development Marketing Strategy Team Building Fundraising User Interface Design Digital Marketing Brand Awareness Strategic Development Business Growth

Education

Degrees, certifications, and relevant coursework

University of California, Los Angeles

Extension Education, Real Estate

2019 - 2020

Completed extension education with a major in Real Estate, focusing on Project Development and Management.

University of Southern California

Master of Science, Marketing

2017 - 2018

Earned a Master of Science in Marketing with a focus on Analytics, equipping with advanced marketing strategies and analytical skills.

Sichuan University

Bachelor of Business Management, Tourism Management

2012 - 2016

Obtained a Bachelor of Business Management in Tourism Management, gaining foundational knowledge in business principles and tourism industry dynamics.