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Chelsey Mukamba

@chelseymukamba

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Dedicated Dental Coordinator with expertise in patient management.

Zimbabwe

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What I'm looking for

I am seeking a role that values effective communication and offers opportunities for professional growth in a supportive environment.

I am a dedicated and organized Dental Coordinator with two years of experience in managing dental office operations, scheduling, patient communications, and insurance claims. My proven ability to deliver exceptional service remotely is supported by effective communication, problem-solving skills, and meticulous attention to detail. I am adept at using dental software and collaboration tools to maintain a seamless virtual workflow.

In my current role as a Remote Dental Coordinator at SA Family Dentist, I manage patient scheduling, conduct insurance verifications, and communicate treatment plans effectively. My previous experience as an Administrative Assistant has equipped me with strong organizational skills and proficiency in various office tools, enhancing my ability to support dental staff and resolve patient inquiries promptly.

Experience

Work history, roles, and key accomplishments

Current

Remote Dental Coordinator

Current

SA Family Dentist

May 2023 - Present (2 years 1 month)

Managed patient scheduling, appointment confirmations, and follow-ups using Open Dental. Conducted insurance verification and pre-authorizations for dental treatments remotely, ensuring accurate billing and compliance. Communicated with patients regarding treatment plans and resolved inquiries promptly.

Scheduling Insurance Communication Customer Service Administrative Support Problem Solving Time Management

Remote Administrative Assistant

5,000 Cities

Dec 2022 - Aug 2023 (8 months)

Performed web research, blog writing, assisted in volunteer recruitment, and data collection as a Remote Administrative Assistant. Supported various administrative tasks to enhance organizational efficiency.

Research Writing Data Collection Administrative Support Time Management

Administrative Assistant

Elsewedy Electric Consulting UK Limited

Jan 2020 - Aug 2021 (1 year 7 months)

Utilized Microsoft Office Suite and Google Suite for project management, data entry, and event planning. Coordinated travel and expense reporting while maintaining effective communication and organization.

Microsoft Office Google Suite Project Management Data Entry Event Planning Communication Skills Time Management

Education

Degrees, certifications, and relevant coursework

University of Northampton

Bachelor of Science Honors, Psychology

2019 - 2020

Pursued a Bachelor of Science Honors in Psychology with a focus on Developmental and Educational psychology, enhancing knowledge in child development and educational practices.

University of Zimbabwe

Bachelor of Science Honors, Psychology

2017 - 2019

Completed a Bachelor of Science Honors in Psychology, focusing on various psychological theories and practices, and gaining a comprehensive understanding of human behavior.