Open to opportunities

chelsea Petersen

@chelseapetersen

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Detail-oriented professional skilled in administration and customer support.

South Africa

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I'm Chelsea, a versatile professional with a strong background in administration, customer service, hospitality, and virtual assistance. My experience has equipped me with skills in data entry, scheduling, inventory control, and effective client communication across various digital platforms. I thrive in high-pressure environments and am known for my proactive, reliable, and well-organized approach to managing multiple tasks efficiently.

Throughout my career, I have successfully coordinated and executed events while managing logistics and supplies, particularly during my time as an Administrative & Activities Intern at EF International Language Campus. I also have experience as a Virtual TEFL Teacher, where I delivered engaging online English lessons tailored to individual student needs, demonstrating my ability to adapt and connect with diverse audiences.

My roles in the culinary field, including positions as a Commis Chef and in kitchen operations, have further honed my problem-solving skills and attention to detail. I am passionate about providing exceptional service and support to teams and clients alike, and I am eager to bring my skills to a new opportunity.

Experience

Work history, roles, and key accomplishments

Administrative & Activities Intern

EF International Language Campus

Jan 2023 - Present (2 years 6 months)

Coordinated and executed events while managing logistics, supplies, and communication. Managed front desk operations and built positive international student relationships. Supported office tasks such as inventory, filing, stocktaking, and document preparation.

Event Coordination Logistics Management Inventory Management document preparation

Virtual TEFL & TEYL Teacher

Preply

Jan 2021 - Present (4 years 6 months)

Delivered engaging one-on-one online English lessons tailored to individual student needs. Designed interactive lesson plans to improve pronunciation and language skills. Provided constructive feedback and tracked student progress through assessments.

Lesson planning Assessments

Call Centre Representative

EXL

Jan 2020 - Present (5 years 6 months)

Contacted clients regarding insurance plans using scripts and customer engagement skills. Maintained accurate system notes and met call volume targets with professional communication.

Customer Service Client Communication Data Entry Insurance Sales

Commis Chef (All-Rounder)

Taj Hotel

Jan 2019 - Present (6 years 6 months)

Assisted in hot, cold, and pastry kitchen sections ensuring high food quality and safety. Handled fruit prep and FIFO stock rotation during breakfast service. Collaborated with kitchen staff in fast-paced, customer-facing environments.

Food Preparation Food Safety Inventory Control Team Collaboration

Education

Degrees, certifications, and relevant coursework

Steenberg High School

Matric, General Studies

Completed secondary education, achieving the Matric certificate. This foundational education provided a broad understanding across various subjects.

Capsicum Culinary Studio

Certificate & Diploma in Food Preparation and Cooking, Culinary Arts

Acquired comprehensive skills in food preparation and cooking, covering various culinary techniques and safety standards. This program focused on practical application and theoretical knowledge in the culinary arts.