Chas Diggs-Muhammad
@chasdiggs-muhammad
I build AI-enabled workflows, training programs, and operating systems that improve delivery and adoption.
United StatesWhat I'm looking for
At F.A.C.E. The Agency Training & Consulting, I build and operate AI-assisted workflows for proposal research, competitive analysis, training development, and operational documentation.
I've rebuilt project delivery using Agile/Scrum principles, improving delivery speed by approximately 15%, and led proposal and capture support that grew the client-acquisition pipeline by 20%+.
I design curriculum, workshop materials, and facilitator guides, then facilitate leadership, strategic planning, and organizational transformation sessions for entrepreneurs, executives, and business owners. My work has supported more than 100 participants and community programs covering entrepreneurship, intellectual property, and career development.
I also created Mental Breakthrough, an AI-assisted training and knowledge product suite, and apply AI to independent media strategy and production through RapAboutTV. Earlier, I reduced system downtime by 35% at M.C. Dean and coordinated 20+ technology upgrade projects through on-schedule adoption and transition.
Experience
Work history, roles, and key accomplishments
Founder / Instructional Designer / Facilitator
Mental Breakthrough
Jan 2020 - Present (6 years 8 months)
Developed a complete AI-assisted training and knowledge product suite from concept to delivery, including Volume 1, Workbook, Facilitator Guide, Workshop Curriculum, Speaker One-Sheet, Offer Deck, and Sales Page Copy. Applied instructional design methodology and AI-enabled production to build a market-ready product used as a competitive work sample in consulting proposal submissions.
Vice President, Business Operations
F.A.C.E. The Agency Training & Consulting, LLC
May 2017 - Present (9 years 4 months)
Built and operated AI-assisted business workflows across proposal research, training content development, and operational documentation. Rebuilt internal project delivery workflows using Agile/Scrum principles, achieving approximately 15% improvement in delivery speed.
Founder / Content Strategist
RapAboutTV
Jan 2012 - Present (14 years 8 months)
Operates an AI-assisted independent media platform, applying AI tools to content strategy, production workflows, and audience development. Nominated for Media Trailblazer recognition by Black Media Honors in March 2020.
Brand Strategist
Tromster Analytics
May 2019 - May 2023 (4 years)
Developed and executed AI-augmented digital marketing strategies for retail, real estate, and consumer-service clients. Increased qualified leads by 30% for core clients through data-informed content strategy and conversion-focused messaging frameworks.
Systems Administrator
M.C. Dean, Inc.
Aug 2013 - May 2017 (3 years 9 months)
Reduced system downtime by 35% through proactive diagnostics, process documentation, and systems optimization. Coordinated 20+ technology upgrade projects including cross-functional team management, vendor coordination, and end-user adoption and transition.
Education
Degrees, certifications, and relevant coursework
Bowie State University
Bachelor of Science, Media Communications
Earned a Bachelor of Science in Media Communications from Bowie State University in 2011.
Scrum Alliance
Certified ScrumMaster (CSM), Scrum
Certified ScrumMaster (CSM) certification from Scrum Alliance.
Adobe
Proficiency Certification, Adobe Creative Cloud
Proficiency certification in Adobe Creative Cloud.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Portfolio
awesound.com/a/the-bird-by-the-doorSocial media
Job categories
Skills
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