At Tyler New Media, I led educational program oversight for a 200+ member community, managed its ticketing system, and created training for participants and staff. I also developed KPI dashboards and standardized program administration and service delivery.
At Empire Capital Ventures, I develop program priorities using AI, maintain operational KPI analytics, and create training resources. I also prepare executive presentations using data visualization and storytelling.
At Consilio LLC, I managed a ticket request system for legal service delivery and developed training materials for technical systems and operational processes. I also created project tracking systems and standardized service delivery documentation.
At Black Filmmakers Academy, I hosted over 80 webinars and created live and recorded course materials on screenwriting, filmmaking, and industry tools. Earlier, at Finnegan LLP, I developed training programs and performance metrics, managed teams of 30–50+ professionals, and led standardized document review programs across international offices.
