Open to opportunities

Charumathy Nedunchezhiyan

@charumathynedunchezh

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PMP certified professional with extensive experience in software project management.

United States

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What I'm looking for

I am looking for a challenging role that allows me to leverage my project management skills in a dynamic environment, fostering collaboration and innovation.

I am a PMP certified professional with over 13 years of experience in the software industry, specializing in project management, release management, and business analysis. My journey has equipped me with a robust understanding of the software life cycle, from project charter preparation to live support. I have successfully led cross-functional teams, ensuring timely delivery while aligning technical solutions with business objectives.

Throughout my career, I have worked with prestigious organizations such as JPMC Bank and CITI Bank, where I honed my skills in AI/ML product management, data analysis, and agile methodologies. My expertise includes requirement gathering, stakeholder management, and utilizing tools like JIRA, Microsoft Project, and Tableau to drive project success. I thrive in dynamic environments and am committed to delivering high-quality results that meet and exceed client expectations.

Experience

Work history, roles, and key accomplishments

AI/ML Product/Program Manager

JPMC Bank

Jul 2023 - Present (1 year 11 months)

Led requirement gathering and analysis with stakeholders, translating business needs into clear product features and user stories. Guided the team through Exploratory Data Analysis (EDA) and implemented RandomForest, XGBoost, Bert, NLP, Pytorch, and TensorFlow ML/DL models to automate ServiceNow change requests.

Requirement gathering Product Management Machine Learning Deep Learning Model Evaluation Cross Functional Team Leadership Release Management Microsoft Project ServiceNow Risk Management

Project Manager

CITI Bank

Oct 2018 - Present (6 years 8 months)

Prepared Project Charters and Scope Documents for banking applications, forming project teams for execution. Managed project progress reporting using Microsoft Project, Microsoft ALM, Tableau, and Power BI, and analyzed production deployments via ServiceNow.

Project Management Scope Documentation Microsoft Project Tableau Power BI ServiceNow Risk Management Team Appraisal

Scrum Lead & Release Manager, Business Intelligence

CITI Bank

Jul 2015 - Present (9 years 11 months)

Led Scrum ceremonies including sprint planning, daily scrums, and sprint reviews, creating user stories and identifying product backlogs. Managed infrastructure, configuration, deployment, and release activities for DevOps projects, ensuring smooth feature releases across environments.

Scrum Release Management Sprint Planning User Stories Backlog Management Test Case Creation Defect Triage Jira DevOps IBM Rational Team Concert (RTC)ServiceNow Jenkins Go Live Support

Senior Business Analyst, ETL Application

CITI Bank

Jun 2014 - Present (11 years)

Planned projects and resources, documenting Statements of Work (SOW) for Business Intelligence Data warehouse Projects using Agile methodology. Conducted business and functional requirement walkthroughs, reviewed scenarios, and designed process flow diagrams.

Business Analysis Project Planning Agile Methodology Microsoft Visio Disaster Recovery Teradata DataStage SQL Performance Tuning Sanity Testing Regression Testing

Technical Business Analyst, Salesforce Application

CAPITAL ONE Bank

Aug 2013 - Present (11 years 10 months)

Performed Senior Business Analyst responsibilities for complex software development and cloud solutions, conducting business impact assessments. Designed Salesforce Reports and Dashboards, and integrated Tableau for enhanced business visualization.

Business Analyst Business Impact Salesforce Reporting Tableau Embedding Data Loader SOQL SOSL Jira TFS Microsoft Project Microsoft SharePoint Microsoft Office Communication Skills

Business Analyst

AMEX

Jun 2010 - Present (15 years)

Framed business requirements and collaborated with technical teams for successful data migration from Sybase to Teradata. Managed critical applications post-migration, logged and tracked defects using Quality Center, and participated in defect triage meetings.

Data Migration Sybase Teradata Defect Triage Jira Status Reporting (WSR