Charlie Riva
@charlieriva
I deliver high-acuity Spanish-English language access across healthcare, legal, and public services.
ArgentinaWhat I'm looking for
I've delivered thousands of live Spanish-English encounters through Martti, Voyce, and Propio for US healthcare facilities, including 911 calls, ER triage, trauma, labor and delivery, and psychiatric evaluations.
As an NBCMI-certified medical interpreter, I protect patient autonomy and provider clarity through HIPAA protocols, the NCIHC Code of Ethics, and precise terminology in complex pediatric and oncological settings. I also support language access across courts, schools, correctional facilities, insurance, and pharmaceutical encounters.
Before interpreting, I built my own sales and advertising service business from prospecting through client retention. I bring that practical understanding of messaging, positioning, and trust-building to language access coordination, advocacy, consulting, and bilingual client operations.
Experience
Work history, roles, and key accomplishments
Remote Medical & Community Interpreter
Martti, Voyce & Propio
Apr 2023 - Present (3 years 4 months)
Provided high-volume VRI/OPI interpreting for US healthcare facilities, specializing in high-acuity encounters such as ED triage, trauma, and psychiatric evaluations. Maintained NCIHC Code of Ethics and HIPAA protocols while achieving consistent 5-star provider ratings.
Independent Sales & Advertising Professional
Self Employed
Ran a service business, handling prospecting, pitching, closing, and client retention independently. Applied advertising training to messaging, positioning, and trust-building in cross-cultural contexts.
Education
Degrees, certifications, and relevant coursework
University studies in Advertising
University Studies, Advertising
Completed university studies in Advertising, with additional training in sales and communication strategy.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Social media
Job categories
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