At GARAGE DOOR SERVICES, I dispatched appointments to available technicians across multiple U.S. service areas and handled outbound calls, confirmations, and customer follow-ups.
I monitored scheduled and active jobs through completion, followed up with technicians for status updates, and updated job records. In locksmith answering service work, I gathered customer and service information, created tickets, and forwarded details to the central dispatch team.
At PREMIER LOCKSMITH, I handled inbound and outbound calls and technician dispatch, using Uleadz to manage service jobs and update their statuses.
