Open to opportunities

Charlene Anne Cordero

@charleneannec

Message

Systems-oriented Automation & AI developer specializing in cloud-native deployments and agentic workflows.

Philippines

Message

What I'm looking for

I seek roles where I can build secure, autonomous AI-driven automation and cloud-native systems, with ownership of end-to-end pipelines and opportunities to scale agentic workflows.

I am a systems-oriented developer with 7+ years of experience spanning DevOps, business intelligence, and technical operations, focused on bridging business logic with technical infrastructure through AI-driven automation.

I have designed and maintained production-grade automation and deployment pipelines using Linux, Docker, Kubernetes, CI/CD, and cloud platforms, and architected data-driven decision systems via SQL ETL and Sigma Computing.

Known for secure-by-design principles and high ownership, I build agentic workflows, RAG pipelines, and API-driven integrations that turn operational insights into autonomous, maintainable systems.

Experience

Work history, roles, and key accomplishments

Current

Business Insights Analyst

Current

TaskUs

May 2024 - Present (1 year 9 months)

Architected data-driven decision systems and automated SQL ETL pipelines to support merchant growth, and developed Sigma-based decision-support tools with comprehensive documentation for maintainable reporting workflows.

SQL ETL Sigma Computing Data Modeling Technical Documentation Automation Power BI Linux CI CD

Technical & Business Operations Analyst

Amdocs

Dec 2022 - Dec 2023 (1 year)

Managed 24/7 production telecom CRM and billing environments with Linux-based troubleshooting and audited API integrations and batch jobs to enforce security and data integrity standards.

Linux System Monitoring API Integration Security Auditing Troubleshooting Oracle Shell Scripting High Availability Incident Management

DevOps Engineer

Accenture

May 2021 - Jul 2022 (1 year 2 months)

Designed and maintained backend automation pipelines for North American utility systems using UNIX shell scripting and Oracle SQL, diagnosing production job failures and implementing durable fixes to improve scalability.

Unix Automation Oracle CI CD Monitoring Troubleshooting Infrastructure as Code Docker GCP

Mobile QA Specialist

Multisys Technologies

Oct 2020 - Apr 2021 (6 months)

Performed end-to-end quality validation for web and mobile applications, identifying edge cases to ensure robust system behavior prior to deployment.

QA Testing Test Automation Mobile Testing Web Testing Test Plans Regression Testing CI CD

Health Advocate

Care Coach

Jan 2020 - Oct 2020 (9 months)

Managed user interactions via AI-assisted conversational systems, balancing automation and human judgment to preserve trust and accuracy in care workflows.

Customer Support Automation Data Privacy