Open to opportunities

Charanpreet Bidhuri

@charanpreetbidhuri

Australian High Commission professional with expertise in cross-border immigration, compliance, integrity risk analysis, and mobility operations.

India

Message

What I'm looking for

I’m looking for roles in higher education where I can strengthen compliance, admissions integrity, and global student services—applying risk-based decision-making, fraud detection, SOP-driven process improvement, and stakeholder collaboration to protect outcomes and improve quality.

I’m a compliance and integrity professional with over 8 years of experience at the Australian High Commission, New Delhi, specialising in visa processing, compliance oversight, fraud detection, and risk management. I bring a strong focus on lawful, fair, and consistent outcomes in complex cases.

In my current role as a Senior Visa Officer (Compliance and Risk Mitigation), I detect fraudulent protection visa applications by monitoring agents involved in false documentation and escalating findings to relevant authorities. I analyse protection visa applications from India, Nepal, Bangladesh, and Bhutan to identify emerging patterns and recommend risk mitigation strategies.

I also research evolving trends across visitor and student visa caseloads and author Integrity Alerts to inform processing teams and the global integrity network. To strengthen decisions with evidence, I conduct extensive field and site visits across North and West India, verifying applicant claims and producing detailed reports for decision makers.

Alongside investigations, I strengthen capability and operations through mentoring and training staff. As a Senior Visa Officer (Client Service Team), I coached officers on applying immigration legislation and departmental policies, developed and implemented Standard Operating Procedures (SOPs), and improved quality through quality assurance checks and structured service training.

Experience

Work history, roles, and key accomplishments

Current

Senior Visa Officer (Compliance)

Current

Australian High Commission

Dec 2017 - Present (8 years 5 months)

Detected fraudulent protection visa applications by monitoring agents and escalating findings to relevant authorities. Analysed visa application patterns across India, Nepal, Bangladesh, and Bhutan, authored Integrity Alerts, and conducted field visits to verify claims and support decision-making.

Fraud Detection Visa Processing Integrity Compliance Investigations Immigration Policy Interpretation (Australia)Compliance Risk Management Data Analysis Stakeholder Engagement Report Writing

Aviation Trainer

Air Hostess Academy

Feb 2008 - Mar 2009 (1 year 1 month)

Delivered classroom and practical training on aviation operations, safety, and service. Conducted assessments, tracked student performance, and developed training methodologies to improve learning outcomes.

Classroom Instruction Student Assessment Performance Tracking

Flight Attendant

Kingfisher Airlines

Oct 2005 - Jan 2007 (1 year 3 months)

Provided high-quality inflight service while ensuring compliance with airline safety protocols. Managed passenger concerns, monitored safety procedures, and supported training for new recruits.

In Flight Service Passenger Support Customer Service

Team Leader

I-Connect Communication

Oct 2004 - Sep 2005 (11 months)

Led a 20-member telemarketing team, driving campaign performance through coaching and quality improvements. Monitored calls, implemented process changes to strengthen performance, and guided team members to improve outcomes.

Telemarketing Team Leadership Coaching Quality Improvement Team Management

Senior Visa Officer (Client Service)

Australian High Commission

Coached and mentored visa officers to improve consistency in applying immigration legislation and departmental policies, and delivered structured training on visa processing. Developed and implemented SOPs, managed complex cases, served as an escalation point for client queries, and conducted quality assurance to improve decision accuracy and service delivery.

Client service management Visa Processing SOP Development Quality Assurance Case Management Training & Coaching Stakeholder Engagement Process Improvement