Chaquita Gray

Provide administrative and substantive support to attorneys, manage case files, coordinate scheduling, track deadlines, and draft legal documents. Serve as a liaison between attorneys, clients, and courts.

Reviewed incoming case files, followed up on missing documentation, performed scanning, faxing, file auditing, and records creation. Assisted legal assistants with calendar reminders and deadlines.

Reviewed customer accounts, processed orders, and communicated with customers by phone and email. Resolved issues and escalated matters to appropriate resources.

Provided customer support and processed information related to product and service inquiries. Gathered customer information, identified issues, and researched solutions.

Provided courteous customer service, processed payments, issued receipts, refunds, and credits, and accurately tabulated bills.

Entered and maintained tenant information, monitored maintenance requests, showed properties to prospective tenants, and answered phones.

Created files and folders for new clients, reviewed documents for accuracy, updated client information, and maintained organized records.

Completed high school education at Boyd Anderson High School in Lauderdale Lakes, Florida, graduating in May 2008.