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Chandni Yadav

@chandniyadav

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Enthusiastic virtual assistant with strong administrative and customer service skills.

India

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What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to utilize my administrative and customer service skills.

I am a motivated and detail-oriented professional with a solid background in administrative support and customer service. Currently, I work as a General Virtual Assistant at Wing AI, where I manage travel arrangements, provide administrative support, and maintain organized records. My proficiency in tools like Google Workspace and project management platforms enables me to efficiently handle high-volume tasks and support client relations.

Previously, I served as a Sales & Customer Support Executive at Consortium Staffing Solutions in Canada, where I led a multi-level sales task force and developed customer service initiatives. My experience also includes roles as a Front Desk Executive and a Teacher, where I honed my communication skills and ability to cater to diverse needs. I am passionate about continuous learning and thrive in environments that allow me to leverage my skills to contribute positively to team goals.

Experience

Work history, roles, and key accomplishments

Current

General Virtual Assistant

Current

Wing AI

Feb 2024 - Present (1 year 6 months)

Managed travel arrangements, including research, bookings, and itineraries. Provided administrative support through data entry, document handling, and report preparation. Conducted online research and maintained organized records using Google Docs and Sheets.

Google Workspace Microsoft Office Suite Slack Calendly Trello Asana ClickUp CRM Platforms Gmail Outlook Google Calendar

Sales & Customer Support Executive

Consortium Staffing Solutions

Jan 2023 - Present (2 years 7 months)

Led a multi-level sales task force and created customer service initiatives in conjunction with a pilot inventory management program. Handled inbound/outbound international calls, responded to customer questions, and assisted with customer issues. Conducted customer satisfaction surveys to identify areas for improvement.

Sales Customer Service Inventory Management International Calls Customer Satisfaction

Front Desk Executive

Avish Educom

Sep 2020 - Present (4 years 11 months)

Performed front desk duties, managing inquiries and providing administrative support. Ensured smooth operations and positive client interactions.

Administrative Support Office Administration

Teacher

Ideal International School

Jan 2015 - Present (10 years 7 months)

Educated primary and secondary class students for four and a half years. Volunteered as a substitute teacher for additional subjects like Math and English.

Teaching Curriculum Development Classroom Management Educational Support Mathematics English

Home Tutor

Self Employed

Jan 2012 - Present (13 years 7 months)

Prepared innovative teaching materials and designed tailored lessons to meet varying student needs and abilities. Provided personalized academic support to students.

Tutoring Lesson planning Curriculum Design Educational Support