Chamion D Simmons
@chamiondsimmons
Experienced customer service and retail manager delivering operational excellence and team leadership.
What I'm looking for
I am an experienced customer service and retail management professional with a strong administrative foundation and a proven history of improving store operations, training staff, and managing inventory and cash processes. I consistently deliver reliable, customer-focused service across roles from barista and cashier to store manager and merchandising supervisor.
I have led teams, optimized stock and sales through data-informed decisions, and maintained high standards for health, safety, and service quality. I am organized, adaptable, and proficient in Microsoft Office, with certifications in customer service and professional merchandising that reinforce my hands-on experience.
Experience
Work history, roles, and key accomplishments
Barista
Rituals Coffee House
Sep 2023 - Sep 2025 (2 years)
Prepared and served coffee, tea, and specialty beverages while maintaining consistent product quality and health standards; handled cash/credit transactions and managed inventory to ensure smooth daily operations.
Store Manager
Smart Stop Convenience Stores Limited
Jul 2022 - Jul 2023 (1 year)
Directed daily store operations including staff hiring, training and supervision, inventory control, and cash handling, while analyzing sales data to optimize stock levels and improve profitability.
Store Manager
Royal Castle Limited
Feb 2020 - Jul 2022 (2 years 5 months)
Oversaw store operations including staffing, scheduling, customer relations, and daily cash reconciliations while enforcing service quality and food safety compliance.
Sales Representative / Merchandising Supervisor
Pepe's Marketing Limited
Nov 2015 - Jan 2020 (4 years 2 months)
Led a team of merchandisers to achieve sales targets by coordinating schedules, training staff, and implementing product placement and promotional strategies to enhance brand visibility.
Field Sales Representative
Flow
Aug 2018 - Nov 2018 (3 months)
Conducted door-to-door sales campaigns, consistently meeting weekly targets while building customer relationships and providing accurate product information.
Merchandiser / Sales Representative
Angostura Limited
Nov 2015 - Feb 2016 (3 months)
Organized product displays, restocked shelves, and managed inventory during promotional periods while handling stock checks and order placements to support sales initiatives.
Store Supervisor
J&K Signature Style
May 2013 - Jun 2014 (1 year 1 month)
Supervised store staff to ensure smooth operations, monitored sales performance, and provided customer support to drive service quality and sales.
Administrative Assistant
Siparia West Secondary
Sep 2010 - Sep 2011 (1 year)
Managed school records, filing systems, and correspondence while assisting teachers and administrative staff with daily operational duties.
Cashier / OTC Clerk
Parkway Pharmacy
Mar 2010 - Sep 2010 (6 months)
Processed sales transactions, managed cash reconciliations, restocked counter shelves, and assisted customers with purchases and product inquiries.
Office Assistant
Nuchem Industries
Feb 2009 - Jan 2010 (11 months)
Created invoices, updated payroll and timesheets, and performed general office support duties while providing customer service and assisting with daily operations.
Administrative Assistant
Palo Seco Secondary
Jan 2008 - Dec 2008 (11 months)
Organized and maintained office files, correspondence, and reports; assisted with scheduling and student data management while ensuring confidentiality and accuracy.
Customer Service Representative
Pennywise Cosmetics
Oct 2007 - Dec 2007 (2 months)
Assisted customers with purchases, maintained store displays, and restocked shelves while addressing product inquiries and customer concerns.
Cashier
JTA Supermarket
Jan 2006 - Jul 2006 (6 months)
Processed customer transactions, balanced cash registers, and assisted in restocking to maintain checkout efficiency and customer service standards.
Administrative Assistant
NAMLCO Construction Services Limited
Jul 2005 - Dec 2005 (5 months)
Prepared reports, managed correspondence, and handled client calls while supporting project documentation and office administration tasks.
Education
Degrees, certifications, and relevant coursework
School of Practical Accounting
Diploma, Computer Repairs / IT
2011 - 2011
Grade: B+
Completed a Diploma in PC Repairs with a final grade of B+.
Palo Seco Government Secondary School
CXC, Secondary Education
2000 - 2005
Completed CXC examinations with passes in English A, Social Studies, Integrated Science, English B, Principles of Accounts, Principles of Business, and Mathematics.
Availability
Location
Authorized to work in
Job categories
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