Chad Johnson

• Served as an Agile Coach at Compassion International, leveraging deep expertise in SAFe and Agile methodologies.
• Guided individuals and teams in evolving their work processes to enhance collaboration and execution.
• Fostered a culture of continuous improvement by influencing product management practices and Agile values.
• Achieved certification as a SAFe Release Train Engineer (RTE), s

Facilitates sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations. Protects development team from outside distractions, impediments or team conflicts, and maintains focus on product backlog and project timelines. Works closely with product owner in backlog management and continuous delivery of features. Educates and reinforces scrum methodology and agile

Provides collaborative leadership throughout the Change Management process. Provides practical leadership to the IT Division in the day-to-day execution of key IT methods, processes, and ITIL best practice frameworks including establishment of roadmaps around core IT program management processes. Facilitates and chairs the Change Advisory Board and ensures changes/releases are complete. Facilitate

Plans, designs, publicizes and leads the implementation of the configuration management system. Provides configuration management leadership to drive cross-functional and cross-departmental teams to ensure efficient methods for configuration management best practices and the associated metrics are in place. Works closely with the Project Teams, SW Engineers, and Operations to develop best practic

Assists with the definition and organization of Service Level Requirements (SLRs) for the Service Offerings and Agreements (SOA) Branch supporting NORAD-USNORTHCOM J6. Develops Business (Mission) Case Analysis and SLR documents for use in Service Package development. Analyzes user needs and documents requirements, preparing detailed documentation from which processes can be managed and services d

» Provided command with support, guidance and information on the Vice Chairman of the Joint Chiefs of Staff technology initiatives including the National Senior Leadership Decision Support System.
» Assessed JSSC/TD mission and vision, functions and objectives to determine linkage to DISA Campaign Plan.
» Took requirements from end user and developed technical solution for knowledge managemen

Assisted in leading 10-person Joint Service team providing nuclear command & control communication support to the DoD's most senior leaders. Technical expert/operator for 88 systems and 800+ communications circuits supporting worldwide DoD operations.

» Reported communication capability status to 1-Star General on regular basis.
» Used technical knowledge of command and control system to suppo

Supported air operations for the busiest Air Force Base in the Middle East during Operations Iraqi Freedom and Enduring Freedom.

» Expertly managed the daily operational requirements for the commander of over 1000 people and 200 aircraft executing 24x7 missions supporting the war and the warfighter.
» Ensured the Group Commander had the time and resources necessary to make vital decisions on

Executed operational control of tier 2 support team manned by 14 military, civilian, and contractor personnel. Directly tasked contracted personnel to complete mission essential elements of their contracts.

» Led team to deploy 320 new classified command and control computers; enhanced capabilities for over 770 Joint Staff and Pentagon users. Relied upon as the Release Manager for the Global Co

Managed base wide technology and information system infrastructure projects for all new requirements supporting base communications and world wide communication via the UK’s largest satellite communications, systems control, and Global High Frequency facilities worth $62M.

» Drove high interest project allowing base network to be used as link to home for troops living abroad. Project brought t

Managed team of 35 employees to support base wide communication requirements for 400 people.

» Managed $534K project for the upgrade of the base wide network backbone.
» Led power optimization and requirements study to ensure base network infrastructure was ready for the base wide upgrade of critical equipment.
» Managed $250K Combat Information Transport System upgrade to ensure base networ

Developed and maintained web pages for the University on a part-time basis.

Jun 2023

Sep 2023

Mar 2022 · Expired Apr 2024

Dec 2021 · Expired Apr 2024

Jun 2019 · Expired Jun 2021

Master's in Human Services. The course work included 1/3 social science, 1/3 counseling, and 1/3 executive leadership.

Minor in Leadership Studies