PALLAVI SHARMA

Coached Infrastructure Deployment Services (IDS) and End User Computing Administrative Services (EUCAS) teams on managing WIP limits and timely delivery of ServiceNow incidents/tickets. Consistently coached Product Owners to prioritize backlog items, ensuring focus on key initiatives and on-time delivery.

Elevated agile practices on the Underwriting Tech team, transitioning them from a waterfall/kanban approach. Coached the team on decomposing work, implementing thorough backlog refinement, and optimizing daily huddles to improve efficiency.

Coached product teams through Agile Transformation, working closely with Product Owners and Release Train Engineers to meet Program Increment goals. Project managed a multi-application migration effort from WebSphere to Tomcat/JBOSS, managing financials and change requests.

Managed the implementation of multi-million dollar cyber security applications to meet enterprise security standards. Coordinated sourcing activities, managed deployment with various teams, and ensured compliance with organizational security standards.

Managed multi-million dollar projects from initiation to post-deployment, overseeing budget, time, and customer expectations. Reviewed project progress at stakeholder meetings and allocated resources effectively for both infrastructure and software projects.

Managed end-to-end infrastructure projects within the home preservation department. Acted as a business systems analyst, solidifying business requirements and assisting the development team in implementing changes for application database enhancements.

Developed and maintained the front end of Adobe Flex applications and the backend using ColdFusion. Operated efficiently in an Agile Scrum environment, consistently meeting deadlines and delivering quality work.

Worked on requirements gathering, architecting, and developing the web-based analytical platform Clario. Gained expertise in developing applications based on the PureMVC Framework, contributing to bug fixing, feature requests, and software enhancements.

Developed front-end using JSP, JSTL, CSS, and JavaScript, and created Servlets for JDBC calls and backend actions. Worked on SHTML and dynamic JSP pages using STRUTS for page flow, and handled account association issues using SQL queries.

Completed a Bachelor of Science with a dual major in Computer Science and Mathematics. This program provided a strong foundation in both theoretical and applied aspects of computing and quantitative analysis.

Earned a Master of Business Administration with a focus on Marketing and International Business. This degree enhanced my understanding of global markets, strategic marketing, and business management principles.