Cassie Wilcox

Operated as the Scrum Master for the DIPN DDI project and Product Owner for the CBC2 Platform, Cyber, and Help Desk USAF teams, facilitating agile ceremonies and supporting Roadmap Planning. Implemented process improvements and optimizations to the Platform team workflow and intrateam collaboration, identifying workflow inefficiencies in Jira and creating processes for handling Pipeline creation a

Operated as the Scrum Master for the USAF Weather Systems Cybersecurity team, facilitating agile ceremonies and participating in USAF Weather Systems Product Increment planning. Implemented process improvements and optimizations to the USAF Weather Systems collaborative tool suite, inserting automations and workflow efficiencies in Jira for the Engineering Review Request process, which improved pr

Onboarded new team members and organized Employee Engagement activities, which aided in decreasing program attrition by 40%. Managed Atlassian suite and led a team to build tools/scripts that decreased upgrade time and simplified Jira project sharing with our DoD customer.

Created Scrum training documentation, training sessions, and facilitated Webinars for remote employees. Mentored new Scrum Masters in User Story writing and supported them in facilitating their Scrum ceremonies.

Defined and implemented change management and QA test procedures to improve communication with the current restaurant management system provider. Investigated and resolved technical issues with the current restaurant management systems, by implementing changes or providing possible solutions to our software provider.

Facilitated Scrum ceremonies and coached a 12-member Agile software development team specializing in mission planning integration across 3 geographically separated units. Managed the Jira task board, produced daily burn down charts, and led the team in defining and refining processes for continuous improvement, resulting in a 90% increase in point accuracy.

Led the successful delivery of 5 major and 24 minor engineering releases for a $30 billion global defense and technology company, encompassing the design, development, implementation, testing, and distribution of mission-planning software applications. Authored comprehensive documentation, including a User Guide for the WxCC application, a Developer's Guide, and Security+ study guides for the WxCC

Completed a Bachelor of Arts in Management Information Systems, focusing on the intersection of business and technology. Gained expertise in managing information systems to support organizational objectives.

Earned an Associate of Science in Application & Web Programming, developing foundational skills in software and web development. Focused on practical application and programming techniques.