Open to opportunities

Cesar Marroquin

@cesarmarroquin

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I am a business owner and professional driver skilled in security, customer service, and game design.

United States

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What I'm looking for

I seek a stable role leveraging my transportation, security, and customer-service experience with growth opportunities and a collaborative, safety-focused culture.

I run a private transportation business offering luxurious, safe, and discreet rides while keeping services affordable; I manage scheduling, client communications, and 24/7 availability to maintain client satisfaction and retention.

I previously worked as a visual security officer at a major retailer, gaining hands-on experience in surveillance, loss-prevention, report writing, and assisting asset-protection detectives with apprehensions while following legal and safety protocols.

I have extensive gig-driving experience with rideshare and delivery platforms, completing over 1,000 deliveries and consistently earning high ratings through punctual, reliable service and strong problem-solving on the road.

I hold a degree in Game and Interactive Media Design and am proficient with tools like Unity, Unreal Engine, and Maya; I combine operational leadership, customer-facing expertise, security experience, and game-development skills to deliver reliable, creative results.

Experience

Work history, roles, and key accomplishments

Current

Business Owner

Current

VIP Transportation Services

Apr 2024 - Present (1 year 5 months)

Owned and operated a private transportation service in San Diego, providing 24/7 luxury, discreet rides and contracting colleagues to ensure continuous coverage.

Professional Driving Client Management Scheduling Customer Service Business Operations

Current

Driver

Current

Uber

Jan 2022 - Present (3 years 8 months)

Provided safe, reliable transportation across San Diego County, maintained high passenger ratings, navigated efficiently, and ensured vehicle cleanliness and compliance with regulations.

Professional Driving Navigation Customer Service Compliance Time Management Communication Problem Solving

Current

Personal Shopper

Current

Instacart

Aug 2020 - Present (5 years 1 month)

Fulfilled grocery orders with accuracy and efficiency, managed substitutions and customer requests, and used the Instacart platform to maintain timely deliveries and high satisfaction.

Order Accuracy Customer Service Time Management Communication Quality Control

Current

Delivery Driver

Current

DoorDash

Aug 2020 - Present (5 years 1 month)

Completed over 1,000 food deliveries, ensuring timely, accurate orders and high customer satisfaction while following food safety and company policies.

Delivery Customer Service Order Accuracy Food Safety Time Management Driving

Visual Security Officer

Macy's

Oct 2024 - Jan 2025 (3 months)

Monitored store surveillance, identified and reported suspicious activity, and collaborated with AP detectives to assist in shoplifter apprehensions while writing incident reports and securing assets.

Surveillance Loss Prevention Incident Reports Asset Protection Apprehension Support Customer Service Security Operations

District Leader

Primerica

Sep 2016 - Aug 2017 (11 months)

Licensed life insurance agent who sold policies and led a small team of agents, managing confidential client information and driving team sales and client onboarding.

Financial Services Team Leadership Client Relations Compliance Communication Sales Training

Retail Support Associate

Macy's

Nov 2016 - Apr 2017 (5 months)

Maintained men's department merchandising and inventory, assisted customers with product selection, supported promotions, and aided asset protection as requested.

Visual Merchandising Customer Service Inventory Management Sales Support Retail Operations Problem Solving

Shipping and Receiving Clerk

Macy's

Aug 2016 - Oct 2016 (2 months)

Unloaded and organized incoming merchandise, packed and fulfilled online orders, and coordinated with customers via chat to resolve order changes and ensure accurate shipments.

Shipping order fulfillment Inventory Management Packaging

Social Media Manager

Retro Gaming

Jul 2015 - Dec 2015 (5 months)

Managed and revamped Retro Gaming's Instagram presence, created custom content, engaged followers, and ran paid promotions to grow audience engagement.

Social Media Instagram Content Creation Paid Advertising Online Marketing Communication

Education

Degrees, certifications, and relevant coursework

Full Sail University

Bachelor of Science, Game and Interactive Media Design

2020 - 2022

Activities and societies: Relevant coursework: Game Design Foundations; Game Prototyping; Level Design; Game Development Tools; 3D Modeling and Animation; Game Testing and Quality Assurance. Tools: Unity, Unreal Engine, Autodesk Maya.

Completed a Bachelor of Science in Game and Interactive Media Design with projects and coursework in game design, prototyping, level design, and 3D modeling from June 2020 to September 2022.

Kaplan University

Non-degree coursework, Insurance and Financial Planning

2016 - 2017

Activities and societies: Coursework in life insurance, financial services, and insurance brokerage.

Attended coursework in insurance, financial planning, and related services from August 2016 to August 2017.

Otay Ranch High School

High School Diploma, General Studies

2012 - 2016

Completed three years of high school coursework at Otay Ranch High School from August 2012 to June 2016 before transferring to Bonita Vista High School.