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Celestina Ibekwe

@celestinaibekwe

I support clients through confidential virtual assistance, live chat, scheduling, and CRM documentation.

Nigeria
Message

What I'm looking for

I'm looking for a remote role where I can support clients with compassionate, professional communication, confidential handling of sensitive information, structured workflows, and independent task management.

I've supported Coupet Delight Bakery remotely by managing sensitive internal communications, reminders, scheduled tasks, and daily coordination with discretion.

I keep task logs, activity tracking, and shared folders organized, while reporting updates and flagging delays to support structured workflows.

Through Career Crafter’s Academy, I practiced chat-based customer support, sensitive-message responses, escalation protocols, and HubSpot CRM data entry using predefined scripts and AI rewriting tools.

I'm seeking a remote opportunity where I can provide compassionate, professional, and judgment-free client support with confidentiality and attention to detail.

Experience

Work history, roles, and key accomplishments

CB

Virtual Assistant

Coupet Delight Bakery

Jun 2024 - Nov 2024 (5 months)

Managed sensitive internal communications and provided operational support with complete discretion. Handled reminders, scheduled tasks, and daily coordination using Google Calendar and Gmail.

Education

Degrees, certifications, and relevant coursework

University of Benin logoUB

University of Benin

Bachelor of Science, Biochemistry

Graduated with a Bachelor of Science in Biochemistry in March 2021.

Tech stack

Software and tools used professionally

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