Celestina Ibekwe
@celestinaibekwe
I support clients through confidential virtual assistance, live chat, scheduling, and CRM documentation.
What I'm looking for
I've supported Coupet Delight Bakery remotely by managing sensitive internal communications, reminders, scheduled tasks, and daily coordination with discretion.
I keep task logs, activity tracking, and shared folders organized, while reporting updates and flagging delays to support structured workflows.
Through Career Crafter’s Academy, I practiced chat-based customer support, sensitive-message responses, escalation protocols, and HubSpot CRM data entry using predefined scripts and AI rewriting tools.
I'm seeking a remote opportunity where I can provide compassionate, professional, and judgment-free client support with confidentiality and attention to detail.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Coupet Delight Bakery
Jun 2024 - Nov 2024 (5 months)
Managed sensitive internal communications and provided operational support with complete discretion. Handled reminders, scheduled tasks, and daily coordination using Google Calendar and Gmail.
Education
Degrees, certifications, and relevant coursework
University of Benin
Bachelor of Science, Biochemistry
Graduated with a Bachelor of Science in Biochemistry in March 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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