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Celeste CopelandCC
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Celeste Copeland

@celestecopeland

Technical writer at Dell Technologies who documented PowerScale, ObjectScale, and ECS server products using DITA XML.

United States
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At Dell Technologies, I used DITA XML to develop and publish technical documentation for PowerScale, ObjectScale, and ECS server products. I also acted as lead of PowerScale OneFS software patch documentation.

I collaborated with global teams on content strategy, content inventory management, and internal processes. I reviewed content with subject matter experts and stakeholders, and acted as team SME for an internal quality validation tool.

At Missouri University of Science and Technology, I collected field note data for psychology and technical communication research. I also aided in developing an academic article and collected data for a study of linguistic variables and language ideologies.

As a Project Engineer Intern at The Colas Group – SECON Colaska, I participated in administrative and project management tasks related to civil construction projects. I tracked production quantities and subcontractor reports with the Department of Transportation, and assisted with financial submittals.

Experience

Work history, roles, and key accomplishments

Missouri University of Science and Technology logoMT

Research Assistant - Psychology / Technical Communication

Missouri University of Science and Technology

Jan 2023 - May 2023 (4 months)

Collected field note data according to established research themes and collaborated on scheduling while directly observing multiple sub teams within the Combat Robotics team.

Missouri University of Science and Technology logoMT

Research Assistant - Linguistics

Missouri University of Science and Technology

Jan 2022 - May 2023 (1 year 4 months)

Aided in the development of an academic article compiling linguistic research results and performed data collection to support a study on linguistic variables and language ideologies.

TC

Project Engineer Intern

The Colas Group – SECON Colaska

May 2022 - Aug 2022 (3 months)

Participated in daily administrative and project management tasks for large civil construction projects, tracked production quantities and subcontractor reports, and assisted in producing financial submittals.

Missouri University of Science and Technology logoMT

Student Success Coach

Missouri University of Science and Technology

Aug 2021 - Oct 2021 (2 months)

Provided advisement on study skills and time management in one-on-one appointments and acted as head of advertising for events and social media communications.

SA

Reading Comprehension and Mathematics Tutor

Saint Joseph Youth Alliance

Jun 2021 - Aug 2021 (2 months)

Provided tutoring in reading comprehension and mathematics.

Education

Degrees, certifications, and relevant coursework

Missouri University of Science and Technology logoMT

Missouri University of Science and Technology

Bachelor of Science, English and Technical Communication

Bachelor of Science in English and Technical Communication with a minor in Linguistics, completed in May 2023.

GO

Google

Google Project Management Professional (PMP), Project Management

Professional certification in project management.

CR

CRLA

CRLA Certified Tutor, Tutoring

Certified tutor credential.

CS

Comtech Services

DITA Basics, Technical Communication

Certification in DITA basics.

CP

CITI Program

IRB Human Subjects Research CITI Certification, Research Ethics

Certification in human subjects research.

Tech stack

Software and tools used professionally

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