CCCeefour Chris
@ceefourchris
Cloud Support Engineer with expertise in AWS and automation.
South AfricaWhat I'm looking for
I am a dedicated Cloud Support Engineer with over four years of experience in Cloud Computing. My journey has been marked by a commitment to excellence and continuous learning, particularly through numerous AWS certifications. I thrive in environments where I can leverage my skills in infrastructure as code, utilizing tools like CloudFormation and Terraform to build and manage cloud infrastructure efficiently.
At Amazon Web Services, I tackle complex customer issues and craft educational resources to enhance customer experiences. My role involves not only resolving technical challenges but also mentoring new team members and providing feedback to improve our services. I am passionate about automation and constantly seek to enhance processes through scripting and CI/CD tooling.
Experience
Work history, roles, and key accomplishments
Cloud Support Engineer
Amazon Web Services (AWS)
Feb 2020 - Present (5 years 4 months)
As a Cloud Support Engineer, I tackle complex customer issues across multiple channels, craft tutorials and technical articles, and provide feedback to improve AWS services. I continuously learn new technologies and mentor new team members.
Cloud DevOps Engineer
Autumn-Leaf IT
Nov 2017 - Feb 2020 (2 years 3 months)
As a Cloud DevOps Engineer, I developed AWS-based applications using Python and Kubernetes, managed cloud infrastructure, and automated deployment processes with CloudFormation and Terraform.
Junior Technical Support
Merchants CX SA
Mar 2017 - Nov 2017 (8 months)
In my role as a Junior Technical Support, I deployed cloud infrastructure, migrated data, and monitored application performance while setting up alerting tools.
Education
Degrees, certifications, and relevant coursework
WUWalter Sisulu University
Bachelor of Technology, Information Technology
2017 -
Pursued a Bachelor of Technology in Information Technology (Communication Networks), which remains incomplete.
WUWalter Sisulu University
Higher National Diploma, Information Technology
2016 - 2016
Completed a Higher National Diploma in IT Communication Networks, focusing on the principles of IT and networking technologies.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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