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Cecilia Aranha AndradeCA
Looking for a job

Cecilia Aranha Andrade

@ceciliaaranhaandrade

I troubleshoot and administer end-user IT systems across Windows, macOS, Linux, and cloud productivity tools.

Canada
Message

What I'm looking for

I'm seeking an IT Support, Help Desk, or IT Analyst role in Ottawa or Gatineau, either on-site or remote, where I can apply Tier 1/2 troubleshooting, systems administration, and end-user support skills.

I'm pivoting into Canadian IT support after building hands-on experience in network setup, systems administration, hardware troubleshooting, and end-user support.

As Lead Technical & Administrative Assistant for a private household in Rio de Janeiro, I administered Windows systems and supported a small household network. At Salta Finance, I built IT infrastructure and a MySQL database from the ground up as Co-Founder, Partner, and Director of IT and Logistics.

I've strengthened my technical foundation through CompTIA A+, the Google IT Support Professional Certificate, NPower Canada's Junior IT Analyst Program, Linux System Administrator Certification, and a diploma in Database Administration. I support users across Windows, macOS, Linux, Android, and iOS and work with Microsoft 365 and Google Workspace.

Experience

Work history, roles, and key accomplishments

CM

Éducatrice en Milieu Scolaire / Surveillante

CSS Marie-Victorin

Oct 2023 - Jun 2026 (2 years 8 months)

Worked as a school educator and supervisor, providing support and supervision in an educational setting.

PH

Lead Technical & Administrative Assistant

Private Household

Sep 2007 - Jun 2019 (11 years 9 months)

Administered Windows systems and provided IT support for a small household network.

SF

Co-Founder, Partner & Director of IT and Logistics

Salta Finance

Apr 2006 - Aug 2007 (1 year 4 months)

Built IT infrastructure and a MySQL database from the ground up for the company.

SE

Independent Consultant - IT & Business Processes

Self Employed

Jun 2002 - Mar 2006 (3 years 9 months)

Provided independent consulting services in IT and business processes.

Education

Degrees, certifications, and relevant coursework

Universidade Estácio de Sá logoUS

Universidade Estácio de Sá

Diploma, Database Administration

Completed a diploma in Database Administration, covering SQL, relational design, and entity-relationship modeling.

CompTIA logoCO

CompTIA

CompTIA A+, Information Technology

Earned the CompTIA A+ certification, validating foundational IT skills in hardware, networking, and troubleshooting.

Google logoGO

Google

Google IT Support Professional Certificate, Information Technology

Completed the Google IT Support Professional Certificate, covering IT support fundamentals and troubleshooting.

NPower Canada logoNC

NPower Canada

Junior IT Analyst Program, Information Technology

Completed the Junior IT Analyst Program, gaining practical skills in IT support and systems administration.

Tech stack

Software and tools used professionally

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