Cayla Butler
@caylabutler
Dedicated fraud investigator with strong analytical and communication skills.
What I'm looking for
I am a dedicated Fraud Investigator with a strong background in customer service and problem-solving. My journey began in early childhood education, where I honed my skills in communication and teamwork while creating engaging lesson plans and maintaining a stimulating classroom environment. This experience laid the foundation for my transition into healthcare, where I worked as a Patient Access Representative, ensuring accurate patient information and providing excellent service in a fast-paced environment.
Currently, I serve as a Fraud Investigator at Chowan County Department of Social Services, where I conduct thorough investigations into suspected fraudulent activities. My role involves reviewing financial transactions, interviewing witnesses, and documenting findings to ensure justice and accountability. I thrive in structured environments and am committed to maintaining professionalism and integrity in all my work. I am also pursuing a Bachelor's degree in Healthcare Administration, which further enhances my understanding of the healthcare system and its complexities.
Experience
Work history, roles, and key accomplishments
Fraud Investigator
Chowan County Department of Social Services
Sep 2022 - Present (2 years 10 months)
Conducted thorough investigations into suspected fraudulent activities, reviewing financial transactions and gathering evidence within structured timeframes. Interviewed witnesses, documented findings, and reported results, including conducting County and State hearings.
Patient Access Representative
Sentara Albemarle Medical Center
Oct 2021 - Sep 2022 (11 months)
Obtained accurate patient demographic, insurance, and guarantor information for various service lines, ensuring precise patient care and billing. Registered patients for both inpatient and outpatient services, managed appointments, and communicated wait times effectively.
Early Childhood Educator
Grace Montessori
Oct 2020 - Sep 2021 (11 months)
Created and implemented engaging lesson plans, leading daily activities for children. Maintained a clean, monitored, and stimulating classroom environment while ensuring the safety and comfort of all students.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
B.S., Healthcare Administration
Currently pursuing a Bachelor of Science in Healthcare Administration.
Perquimans County High School
Diploma, General Studies
Completed high school education, earning a diploma from Perquimans County High School.
College of the Albemarle
Licensing, Manicuring
Obtained a manicuring license from College of the Albemarle.
National Council for Mental Wellbeing
Certificate, Adult Mental Health First Aid
Completed the Adult Mental Health First Aid Certificate program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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