Open to opportunities

Catherine Olson

@catherineolson

Message

I build operational systems, lead people processes, and deliver high-stakes communications for mission-driven teams.

United States

Message

What I'm looking for

I'm looking for mission-aligned work where I can build practical operational systems, support people and leadership, and improve how teams communicate and work together.

At Saint Frank Coffee, I serve as the operational center for the cafe, coordinating vendors, equipment maintenance, team schedules, onboarding, compliance, and employee development. I streamlined communication with senior leadership to reduce operational downtime and speed up maintenance resolution.

I've also coached 100+ professionals at Google, SAP, and Oracle through SNP Communications, while at The Brooklyn Rail I built Airtable systems, coordinated events, managed partner relationships, and tripled ad revenue over two years. My work sits at the intersection of people, process, and purpose—creating practical systems that help teams operate at full capacity.

Experience

Work history, roles, and key accomplishments

Current

Cafe Lead (Operations & People Lead)

Current

Saint Frank Coffee

Jan 2025 - Present (1 year 7 months)

Serves as the operational center for the cafe, coordinating vendor communication, equipment maintenance, and cross-team information flow. Manages onboarding, training, schedules, and compliance tracking, and reduced operational downtime by streamlining communication protocols.

Operations Management Vendor Management Onboarding Training Scheduling HR systems Compliance Protocols

Current

Global Faculty (Contract)

Current

SNP Communications

Jan 2021 - Present (5 years 7 months)

Delivered communication coaching for 100+ professionals at companies such as Google, SAP, and Oracle, supporting senior leaders in high-stakes communications and building confidence across complex organizational environments in both in-person and online workshops.

Communications Coaching Executive Communication Workshop Facilitation Online Training

Shift Lead

Saint Frank Coffee

Jan 2023 - Jan 2025 (2 years)

Led cafe shifts and supported daily operations.

Director of Advertising & Event Coordinator

The Brooklyn Rail

Jan 2019 - Jan 2021 (2 years)

Coordinated day-to-day operations for a mission-driven arts publication, including end-to-end event logistics, speaker coordination, and A/V. Built a CRM and advertising database from scratch in Airtable, tripling ad revenue over two years.

Event Planning CRM Airtable Advertising Stakeholder Management

Marketing & Operations Coordinator

Carl Fischer Music

Jan 2017 - Jan 2019 (2 years)

Coordinated organizational presence at 10+ annual conferences, managing logistics, budgets, travel, and on-site operations. Led social media strategy and played a key role in a company-wide rebranding initiative.

Event Coordination Budget Management Travel Planning Social Media Strategy