Catherine Imbeka

I am a dedicated and compassionate Care Coordinator with two years of experience in homecare services and three years as a Customer Service Representative. My journey has equipped me with a strong skill set in client scheduling, administrative support, and delivering high-quality customer experiences. I hold a Diploma in Business Management, which has further enhanced my ability to multitask, communicate effectively, and solve problems efficiently.

In my role as a Care Coordinator at Minute Women Homecare, I have successfully coordinated in-home care services, ensuring timely and appropriate caregiver placements. I maintain open lines of communication between families, caregivers, and healthcare providers, and I am adept at handling client scheduling and data entry. My experience at Moko Home and Living as a Customer Service Representative has honed my skills in managing customer inquiries and improving service processes, always with a focus on satisfaction and retention.