Open to opportunities

Catherine Gutierrez

@catherinegutierrez

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Senior sales manager and project-driven leader specializing in games, events, and guest experience.

United States

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What I'm looking for

I am seeking roles that leverage cross-functional project leadership in events, game QA, or guest experience where I can drive operational excellence, stakeholder collaboration, and measurable customer impact.

I am a senior sales manager and project-driven professional with a background across game development, events, guest experience, and retail operations. I combine strategy, leadership, and strong communication to deliver high-quality experiences and operational improvements.

My career includes game quality and testing at major studios, conference and event organization, UX research for games and VR, and hands-on guest-facing roles where I managed technical setups, content capture, and customer interactions. I am certified Scrum Master and adept with tools like OBS, Adobe Creative Suite, and MS Project.

I consistently build cross-functional relationships, present actionable analysis to stakeholders, and execute detailed operational standards—from FIFO food handling to livestream production—while prioritizing team collaboration and measurable results.

Experience

Work history, roles, and key accomplishments

Current

Quick Service and Retail Associate

Current

Eataly

Jan 2026 - Present (1 month)

Perform food preparation and station setup following FIFO and allergen separation standards, manage packaging and labeling, and operate cash register while maintaining health, safety, and sanitation compliance.

Food Preparation Cash Handling Customer Service Point of Sale

Guest Experience Guide

Sandbox VR

Jul 2025 - Nov 2025 (4 months)

Delivered immersive guest experiences by guiding VR suit-up/suit-down, provided personalized media, and performed technical audio/video troubleshooting while reporting issues to corporate tech support.

Guest Experience Technical Support Slack Customer Service

Video Games Researcher

Storytime Services

Sep 2024 - Jul 2025 (10 months)

Conducted UX research and competitive analysis for games and VR experiences, produced persuasive presentations to recommend design changes, and managed relationships with game studios.

User Research Competitive Analysis Presentation Design Stakeholder Management PowerPoint Reporting

Game Development Tester

Ubisoft

Jan 2021 - Aug 2024 (3 years 7 months)

Supported audio routing and 4K video capture for conferences and playtests, connected musical instruments to mixers, and used OBS for recording to produce marketing and test assets.

OBS 4K Video Capture Technical Setup

Event Manager

Museum of Art & Digital Entertainment

Sep 2023 - May 2024 (8 months)

Managed project planning and task tracking for rotating exhibits and events, led stakeholder check-ins, designed Adobe Illustrator graphics, and organized museum events and social content.

Event Management Project Planning Adobe Illustrator Social Media Content Project Tracking Volunteer coordination

Project Manager

Bay Area Women in Games

Aug 2019 - Jul 2020 (11 months)

Organized a conference with sponsors including Twitch and Glu Mobile, managed livestreaming of talks on Twitch, and coordinated remote speakers across EMEA for virtual sessions.

Event Production Live Streaming Twitch Remote Collaboration Project Coordination

Game Quality Designer

Electronic Arts

Oct 2016 - Aug 2017 (10 months)

Owned quality strategy and implemented testing tactics for The Sims Mobile at Maxis, built cross-functional relationships, and compiled multi-source data into performance reports using Jira.