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Cassy Micheal CM
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Cassy Micheal

@cassymicheal

Administrative and operations professional skilled in executive support, logistics coordination, customer service, and client relationship management.

South Africa
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At Avanzamos Africa (Pty) Ltd, I perform Excel-based expense reconciliations for confidential client engagements, investigate variances, and maintain trackers. I also update service requests and audit trails on an enterprise ITSM/ticketing platform and manage sensitive access through 1Password.

At Lead Gurus KSG, I supported the CEO with meeting bookings, scheduling, and administrative requests. I also managed inbound communications, prepared financial and attendance reports, and processed invoices and payroll reconciliations using Xero and QuickBooks Online.

At Freightworx CC, I progressed from Receptionist to Freight Administrator, coordinating air and road freight trips across clients, transporters, drivers, and internal teams. I reconciled trip advances and fuel expenditure and maintained permit and insurance schedules.

My experience also includes structured digital product testing as a Freelance Software Tester at Testlio, and guest reservation coordination at Tempo Luxury Restaurant. I hold a Diploma in Business Administration & Corporate Management from Alison and have completed software testing certification through Testlio / EasyGenerator.

Experience

Work history, roles, and key accomplishments

LK

Client Retention & Lead Qualification Specialist

Lead Gurus KSG

Jan 2026 - May 2026 (4 months)

Managed client leads end-to-end, assessing requirements and matching clients with suitable providers. Used LinkedIn Recruiter to source and screen candidates and maintained CRM records and follow-up workflows.

Education

Degrees, certifications, and relevant coursework

University of Johannesburg logoUJ

University of Johannesburg

Certificate, Entrepreneurship and App Development

Currently enrolled in the FNB App Academy 2026, focusing on Entrepreneurship and App Development.

University of Johannesburg logoUJ

University of Johannesburg

Certification, Entrepreneurship and App Development

Currently enrolled in the FNB App Academy 2026, focusing on Entrepreneurship and App Development.

Alison logoAL

Alison

Diploma, Business Administration and Corporate Management

Grade: 95%

Completed a Diploma in Business Administration and Corporate Management with a 95% final assessment.

MI

micro1

Certificate, AI Interview

Grade: Outstanding Performance

Certified in AI Interview with outstanding performance.

Testlio logoTE

Testlio

Certification, Software Testing

Completed a Software Testing Certification through Testlio and EasyGenerator.

PA

Providence Academy

High School Diploma, General Studies

Earned a High School Diploma (Grade 12).

Alison logoAL

Alison

Diploma, Business Administration and Corporate Management

Grade: 95%

Completed a Diploma in Business Administration and Corporate Management with a 95% final assessment.

MI

micro1

Certification, AI Interview

Grade: Outstanding Performance

Completed an AI Interview certification with outstanding performance.

Testlio logoTE

Testlio

Certification, Software Testing

Completed a Software Testing Certification through Testlio and EasyGenerator.

PA

Providence Academy

High School Diploma, General Studies

Earned a High School Diploma (Grade 12).

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