Open to opportunities

Carter Cain

@cartercain

I’m a customer-focused bank teller and service professional skilled in cash handling, discretion, and effective communication.

United States

Message

What I'm looking for

I’m looking for a role where I can apply my customer service strengths, trusted cash-handling, and professional discretion—while continuing to grow in a team that values communication, reliability, and a calm, solutions-first mindset.

I’m currently a Bank Teller at Kerndt Brothers Savings Bank in Iowa, bringing “friendliness, discretion, and professionalism” to every interaction while handling core banking responsibilities with care.

Before banking, I built a strong customer-service foundation as a Server at Twin Springs Supper Club and Simple Eatery, adapting from fast casual to a finer dining experience. I resolve conflicts related to customer satisfaction—often preemptively—and I’m comfortable at the register, setting a steady service pace, and supporting the team in busy environments.

Alongside service work, I contributed to theatre and community outreach as a House Manager and advertising consultant through Peak Productions. I worked on marketing projects, created PSAs for radio, supported liaison efforts across departments, and contributed to stage operations with confidence.

Experience

Work history, roles, and key accomplishments

Current

Bank Teller

Current

Kerndt Brothers Savings Bank

Jan 2025 - Present (1 year 5 months)

Handled basic banking responsibilities with friendliness, discretion, and professionalism, ensuring reliable customer service. Managed routine transactions while maintaining a professional and trustworthy approach.

Cash Handling Customer Service Professional Discretion Record keeping Verbal Communication POS systems

Current

Server

Current

Twin Springs Supper Club

Jan 2022 - Present (4 years 5 months)

Adapted to a finer dining experience and more professional atmosphere while providing attentive service. Supported smooth front-of-house operations to maintain customer satisfaction.

Fine Dining Service Customer Service Professional communication Menu Pacing Order Taking Customer Satisfaction

Server (Fast Casual)

Simple Eatery

Jan 2021 - Jan 2022 (1 year)

Returned to server duties in a fast-casual/full-service setting, taking orders, serving tables, and helping maintain efficient workflow. Resolved customer issues proactively to support satisfaction and service continuity.

Full Service Dining Expo Station Support Service Pacing Customer Satisfaction

Server (Fast Casual)

Simple Eatery

Jan 2015 - Jan 2018 (3 years)

Worked as a server in a fast-casual environment by taking orders at the register and maintaining a steady service pace. Waited on tables and supported expo-station preparation, including salads, dressings, and sandwiches.

Fast Casual Ordering Expo Station Food Prep Salad And Dressing Preparation Sandwich Assembly Customer Service

Theatre Board Member

Peak Productions

Jan 2012 - Jan 2014 (2 years)

Served as a board member for Peak Productions (Western State Colorado University theatre company), acting as House Manager. Handled money, gave curtain speeches, coordinated with radio/film departments, and communicated with the community.

Cash Handling Curtain Speaking Community Outreach

Education

Degrees, certifications, and relevant coursework

Western State Colorado University

Bachelor of Arts, Communication Arts

Activities and societies: Served as a board member for Peak Productions (Western State Colorado University Theatre Co-curricular) and acted as House Manager, including giving curtain speeches. Worked on advertising/marketing projects, created radio PSAs, and served as a liaison with other departments (e.g., radio and film).

Earned a Bachelor of Arts in Communication Arts with an emphasis in Theatre and Performance Studies from Western State Colorado University.