Open to opportunities

Carolyne Makena

@carolynemakena

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Dynamic IT Specialist with a strong foundation in technology management.

Kenya

Message

What I'm looking for

I am seeking a role that fosters growth, collaboration, and innovation in IT management.

I am a dedicated Information Technology Specialist with a robust background in IT management, networking, databases, and software development. My journey in the tech field began with a Bachelor of Science in Information Technology from Zetech University, where I honed my skills and developed a passion for troubleshooting complex systems and implementing effective networking solutions.

Throughout my professional experience, I have successfully managed organizational databases, configured and maintained LANs, and ensured the integrity and security of data. My role at Kenya Tea Development Agency allowed me to achieve 0% downtime in IT systems, earning me a letter of recommendation for outstanding performance. Currently, I am enhancing my expertise at Pinnacle Systems Limited, where I onboard vehicles for GPS tracking and develop company websites, ensuring optimal performance and user experience.

Experience

Work history, roles, and key accomplishments

Current

GPS Tracking and Fleet Management Specialist

Current

Pinnacle Systems Limited

Jan 2023 - Present (2 years 5 months)

Onboarded vehicles for GPS tracking, ensuring accurate data transmission and real-time tracking. Developed and maintained company websites, ensuring optimal performance and user experience. Performed data entry and data analysis tasks, ensuring accurate and actionable insights.

GPS Fleet Management Data Analysis Data Entry Real Time Tracking

Transcription and Categorization Specialist

Remotasks

Jan 2021 - Present (4 years 5 months)

Accurately transcribed and categorized large volumes of data. Ensured high quality and consistency in deliverables.

Data Quality

Field Systems Administration Attaché

Kenya Tea Development Agency

Jan 2020 - Present (5 years 5 months)

Troubleshot and resolved hardware and software issues within the organization. Configured and maintained LANs, ensuring reliable and secure network connections. Managed organizational databases, ensuring data integrity and security.

Database Management Active Directory

Education

Degrees, certifications, and relevant coursework

Zetech University

Bachelor of Science, Information Technology

Activities and societies: Google Android Associate Developer - Google & Andela, Google Mobile Web Specialist - Google & Andela, Cisco Certified Network Associate (CCNA) - Zetech University, Huawei Certified ICT Associate (HCIA) - Internet of Things - Zetech University & Huawei Academy, Cisco Cybersecurity Introduction - Cisco Academy, Introduction to MySQL - SoloLearn

Awaiting graduation in November 2022.