Open to opportunities

CAROLYNE CHEMELI

@carolynechemeli

Message

Dedicated ICT specialist delivering reliable technical support and IT infrastructure maintenance.

Kenya

Message

What I'm looking for

I am seeking a role where I can provide hands-on technical support, contribute to IT infrastructure stability, grow into broader IT management responsibilities, and work within a collaborative, learning-focused team.

I am a dedicated ICT specialist with hands-on experience in system support, troubleshooting, networking, and user assistance. I have practical experience installing, configuring, and maintaining computer hardware, software, and IT infrastructure to ensure smooth operations.

Currently I serve as a Unit Manager at a microfinance company where I apply technical and managerial skills to support operations and client services. I have an academic background in Computer Information Systems and a diploma in Information Communication Technology, graduating with Upper Credit.

I bring strong problem-solving abilities, clear communication, and a commitment to delivering reliable technical support. I adapt quickly, enjoy learning through tutorials and research, and contribute effectively to team and operational goals.

Experience

Work history, roles, and key accomplishments

Current

Unit Manager

Current

African Capital

Feb 2025 - Present (10 months)

Manage a unit at a microfinance firm providing loans to civil servants, overseeing operations and client service to ensure timely loan delivery and compliance.

Loan Operations Client Services Team Management Financial Compliance Troubleshooting IT Support Data Entry Record keeping

Education

Degrees, certifications, and relevant coursework

Eldoret Technical Training Institute

Bachelor of Computer Information Systems, Computer Information Systems

2022 - 2024

Grade: Upper Credit

Completed a Bachelor of Computer Information Systems and a Diploma in Information Communication Technology with Upper Credit, focusing on ICT systems, networking, and technical support.