I'm currently supporting Nebula clients remotely through live chats and audio calls, providing emotional and spiritual support with an empathetic, thoughtful approach.
Across Caffeine Army USA, Carvvo, NewMile, and Insuring Income, I've combined copywriting, customer service, operational support, and insurance case management. I've written ads, email funnels, newsletters, Instagram captions, blog posts, e-books, and video scripts while handling customer inquiries, technical support, and sensitive information.
At Carvvo, I researched products and their interaction with the human body, turned findings into content ideas, developed buyer personas, and tailored ads, posts, and emails to audience needs. I also helped identify business partners and influencers in the dentistry field.
I bring fluent English, native Portuguese, intermediate Spanish and Japanese, plus experience with HIPAA, Monday.com, Shopify, logistics platforms, conflict de-escalation, editing, and proofreading.
