Caroline Makau

As the Human Resource and Operations Manager, I develop strategic goals, ensure operational efficiency, and manage HR policies. I conduct audits, oversee compliance, and mentor teams to enhance productivity and engagement.

Managed HR policies, recruitment, and performance evaluations across multiple companies. Ensured compliance with statutory requirements and developed training programs to enhance employee skills.

Assisted in HR functions including recruitment, performance appraisals, and maintaining personnel files. Supported the HR Manager in various administrative tasks and ensured compliance with HR policies.

Managed HR policies, recruitment, and employee records. Conducted training sessions and ensured compliance with HR regulations while enhancing employee morale and teamwork.

Supported recruitment processes, managed employee records, and ensured compliance with labor laws. Developed creative recruiting strategies and conducted HR audits.

Managed HR policies, employee records, and recruitment processes. Ensured compliance with HR regulations and maintained effective communication within the organization.

Educated teenage girls on reproductive health and financial education while mobilizing them to open bank accounts.

Assisted in training and development, registry management, and handling confidential disciplinary matters within the HR department.

Provided academic support to students, focusing on difficult subject areas while offering emotional and psychological support to enhance their performance.

Grade: Upper Division Second Class Honours

Completed a Bachelor of Commerce with a focus on Human Resource Management, achieving Upper Division Second Class Honours. The program covered various aspects of business management and human resources.

Grade: Upper Division Second Class Honours

Earned a Diploma in Human Resource Management, focusing on the principles and practices of managing human resources effectively within organizations.

Grade: C+

Completed the Kenya Certificate of Secondary Education with a grade of C+. The curriculum included a variety of subjects aimed at preparing students for higher education.