LOLyanna Oloo
@lyannaoloo
Dynamic sales and marketing professional with strong customer engagement skills.
KenyaWhat I'm looking for
I am a dedicated sales and marketing professional with a proven track record in driving product awareness and customer engagement. My experience spans various roles, including Sales & Marketing Personnel at Safaricom Peak Africa Telecommunications, where I successfully led a team of nine, developing and implementing effective marketing strategies that significantly boosted sales.
At Jumia Kenya, I honed my skills in warehouse management and customer service, ensuring timely processing and delivery of goods while maintaining high standards of quality. My ability to analyze data and optimize marketing campaigns has been instrumental in achieving key performance indicators and enhancing customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer/Sales Service Agent
Jumia Kenya
Aug 2023 - Present (1 year 10 months)
Provided customer service by resolving issues, processing orders, and maintaining communication regarding order status.
Warehouse Management Agent
Jumia Kenya
Oct 2021 - Aug 2023 (1 year 10 months)
Managed packaging, dispatch, and inventory control. Coordinated shipments and ensured timely processing of goods.
Sales & Marketing Personnel
Safaricom Peak Africa Telecommunications
Jan 2021 - Sep 2021 (8 months)
Led a marketing team to promote new applications and sales of SIM cards. Developed marketing strategies and managed team performance.
Merchandiser
Alpha Grain Millers Limited
Mar 2020 - Dec 2020 (9 months)
Responsible for creating product awareness, marketing, and ensuring proper merchandising in supermarkets. Focused on customer engagement and maintaining product quality.
Education
Degrees, certifications, and relevant coursework
Brownhill High School
Kenya Certificate of Secondary Education, General Education
2016 - 2019
Completed the Kenya Certificate of Secondary Education (KCSE) with a focus on various subjects that prepared me for further education and career opportunities.
Brightcore Elites Primary School
Kenya Certificate of Primary Education, General Education
2014 - 2015
Achieved the Kenya Certificate of Primary Education (KCPE), laying the foundation for my academic journey and future learning.
Golden Heart Primary School
Primary Education, General Education
2006 - 2014
Completed primary education, developing essential skills and knowledge that contributed to my academic and personal growth.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring Lyanna?
You can contact Lyanna and 90k+ other talented remote workers on Himalayas.
Message LyannaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
