Caroline Jonathan
@carolinejonathan
I support customers, manage bookings, and maintain accurate business data.
NigeriaWhat I'm looking for
I'm currently supporting reservations, bookings, payments, and customer communications at PINKSHIRE Leisure and Hospitality. I send confirmation emails and help customers understand their available options.
Previously at UX SOLAR, I guided customers through pricing, warranties, payment plans, and installation procedures. I resolved complaints and entered customer information and requests into the company system.
At HOME GRIANS, I prepared daily and weekly sales, inventory, and product reports. I tracked out-of-stock products, updated pricing, and recorded incoming and outgoing goods.
I bring customer service, data entry, administrative, communication, and problem-solving skills, supported by a B.Sc. in Social Work and customer service certification.
Experience
Work history, roles, and key accomplishments
Customer Service Data Entry Specialist
Pinkshire Leisure and Hospitality
Jan 2024 - Present (2 years 7 months)
Handles reservations, bookings, and payments, sends confirmation emails, and communicates available options to customers.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Science, Social Work
Pursued a Bachelor of Science in Social Work at the University of Calabar.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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