Caroline  Gitonga CG
Open to opportunities

Caroline Gitonga

@carolinegitonga

Virtual Assistant & Admin Support | Expert in Data Entry & leads

Kenya
Message

What I'm looking for

I am looking for a role that values flexibility and offers opportunities for professional growth while allowing me to utilize my organizational and communication skills.

Are you overwhelmed with repetitive tasks, drowning in emails, or in need of reliable support you don’t have to micromanage? Let’s fix that. When you work with me, here’s what you can expect:

✅ Happy Customers & Prompt Responses – I handle your customer service with empathy, efficiency, and attention to detail so your clients feel heard and valued every time.

✅ An Organized, Calm Back Office – From managing your calendar and inbox to handling accurate data entry and document organization, I bring structure to your chaos.

✅ Reliable Data Entry That You Can Trust – Whether it’s updating spreadsheets, managing CRMs, or transferring large amounts of data, I ensure speed, accuracy, and confidentiality every time.

✅ More Leads, Less Hassle – Need someone to dig up quality prospects or manage your CRM? I offer consistent, reliable lead generation to keep your pipeline flowing.

✅ Peace of Mind – I’m proactive, dependable, and solution-oriented. You won’t have to check in constantly. I’ll just get things done.

Why Clients Trust Me:

• Strong communication and always available to update you on progress.

• Detail-obsessed and committed to delivering accurate, on-time results.

• Flexible and adaptive. I quickly learn tools and systems you already use.

• Always keeping your business goals in mind.

Whether you need a long-term right hand or temporary support to scale, I’m ready to step in and make a difference.

Let me lighten your load so you can focus on the big picture. Send me a message and let’s talk about how I can support you.

Experience

Work history, roles, and key accomplishments

SE
Current

Freelance Virtual Assistant

Self-Employed

Jan 2024 - Present (1 year 6 months)

Provided administrative support to clients, including managing emails, calendars, scheduling, and travel coordination. Conducted online research, data entry, and CRM updates to maintain organized client information.

KL
Current

Farmer Support & Training Coordinator

Kutoka Ardhini Limited

Aug 2021 - Present (3 years 11 months)

Communicated effectively with over 150 smallholder farmers, providing ongoing support and education to improve crop yields and resilience. Coordinated and documented field visits and farmer progress reports, ensuring accurate data collection and timely follow-ups.

MF

Agricultural Intern

Ministry of Agriculture, Livestock & Fisheries

May 2019 - Present (6 years 2 months)

Supported extension officers by collecting, organizing, and analyzing data on conservation agriculture adoption. Assisted in preparing reports and communicating findings to relevant stakeholders.

Education

Degrees, certifications, and relevant coursework

PU

Pwani University

BSc in Agriculture Education and Extension, Agriculture Education and Extension

Grade: Second Class Honors

Obtained a Second Class Honors in Agriculture Education and Extension. The program focused on agricultural practices and educational methodologies.

SC

Starehe Girls Centre

Kenya Certificate of Secondary Education, Secondary Education

Grade: B+ (68 Points)

Achieved a B+ (68 Points) in the Kenya Certificate of Secondary Education. This foundational education prepared for higher studies.

LS

Likii Hill School

Kenya Certificate of Primary Education, Primary Education

Grade: 398 Marks

Completed the Kenya Certificate of Primary Education with 398 Marks. This primary education provided a strong academic base.

Tech stack

Software and tools used professionally

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Caroline Gitonga - Freelance Virtual Assistant - Self-Employed | Himalayas