Chinara Adeyemi

Provided personalised care to vulnerable residents, including medication support and continuous assistance to improve quality of life. Completed accurate care logs and maintained safe equipment use while building trusting relationships with residents.

Organised housekeeping shift rotas, assigned daily tasks, and supported training for new staff to maintain efficient operations. Improved procedures to increase efficiency and managed stock, health and safety documentation, and supply coordination to meet compliance and budget needs.

Oversaw customer returns in a fast-paced e-commerce environment, ensuring timely processing and accurate item checks. Resolved missing item inquiries with multiple departments and maintained delivery logs and end-of-day reports in Microsoft Excel.

Counted, sorted, and recorded large cash amounts for business customers while following security and compliance procedures. Identified discrepancies, supported investigations into cash count errors, and maintained strict adherence to cash handling rules.

Planned staff workloads and coordinated diary management to support shelf stocking, rotation, and seasonal demand. Delivered customer service by resolving complaints and processing custom orders while managing stock control to minimise waste.

Completed the Zendesk Customer Support Agent certification in May 2026.

Studied A-Levels in Dance and Performing Arts at North Kent College, completed in 2014.

Completed GCSEs including Maths and English in 2012.

Completed a BTEC in Health and Social Care at Penwith College in 2012.