At Salsify, I lead global workforce planning and capacity management for technical and operational teams. I built Excel forecasting models that improved utilization by 25% and reduced lead time to five business days.
I create KPI reporting and operating cadences that give leaders clearer prioritization, resource allocation, and early visibility into blockers. I partner closely with Engineering, Sales, Services, and Customer Success to support strategic execution.
Previously, I launched and managed Stuart Delivery operations in Lisbon and Porto from zero, improving absenteeism by 20%, engagement by 15%, and forecast accuracy by 60% versus baseline. I also coordinated a technology initiative that increased stacked deliveries by 52%, reducing costs.
My background also includes performance analysis and planning roles at BNP Paribas, GrandVision, and Philip Morris International.
I bring structure, clarity, and operational rigor to fast-paced teams through forecasting, process improvement, and cross-functional coordination.
