Carole Habet
@carolehabet
Trilingual operations and customer service manager delivering calm, discreet client support and reliable execution across international teams.
What I'm looking for
I’m a results-driven trilingual professional with 25+ years of experience in operations, customer relations, and coordination across international environments. I’m known for calm communication, discretion, and delivering consistent quality under pressure, including remote support during US business hours.
In my ongoing freelance customer care work, I manage client inquiries, scheduling, and issue resolution across multiple accounts—delivering empathetic, solution-focused communication in English, French, and Arabic. As an Operations & Sales Manager (2013–present), I handle day-to-day operations, client relations, supplier coordination, and import/export logistics with international partners, and I’ve organized large-scale public cycling events with 100+ participants. Previously, as a Household & Operations Manager (1997–2018), I managed complex daily operations for Lebanese VIP families across locations, coordinating travel, schedules, logistics, and external staff with full discretion. I also run a long-term Private Academic Tutor practice (2009–2025), providing one-on-one English and French support for children aged 6–14.
Experience
Work history, roles, and key accomplishments
Operations & Sales Manager
Biketec Group
Jan 2013 - Present (13 years 6 months)
Managed day-to-day operations, client relations, and supplier coordination for an exclusive Wilier distribution business. Handled import/export logistics with international partners and organized public cycling events with 100+ participants.
Customer Care & Service Support
Freelance
Managed client inquiries, scheduling, and issue resolution across multiple accounts while delivering empathetic, solution-focused communication in English, French, and Arabic. Maintained long-term client relationships through reliable follow-through.
Private Academic Tutor
Self-Employed
Jan 2009 - Jan 2025 (16 years)
Provided one-on-one support and tutoring for children aged 6–14 in English and French. Built trusted, long-term relationships with families over multiple years.
Household & Operations Manager
VIP Private Families
Jan 1997 - Jan 2018 (21 years)
Managed complex daily operations for high-profile families across multiple locations. Coordinated travel, schedules, logistics, and external staff with discretion and served as the primary point of contact for vendors, schools, and service providers.
Education
Degrees, certifications, and relevant coursework
Saint Joseph University (USJ)
Bachelor's Degree, Tourist, Cultural & Social Development
Earned a Bachelor's degree in Tourist, Cultural & Social Development at USJ in Beirut.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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