CMCarmen Mayorga
@carmenmayorga
Customer-focused sales and service professional with social media and English teaching experience.
NicaraguaWhat I'm looking for
I am a proactive, responsible and empathetic professional with experience in customer service, sales management, social media administration and basic game maintenance. I prioritize open communication, respect and continuous personal and collective growth.
Across retail and service roles I handled customer attention, sales management and digital administration, and I have taught English (A1–B1) as an instructor. My background includes event planning, accounting fundamentals and marketing knowledge, reflecting a practical, service-oriented skill set.
I seek opportunities where I can apply my communication skills, digital tool proficiency and coaching abilities to support customers and teams while continuing professional development.
Experience
Work history, roles, and key accomplishments
English Instructor
Teybicom Academy
Jan 2025 - Dec 2025 (11 months)
Taught A1 English courses, preparing materials and supporting beginner student progress.
Sales Manager
Tienda Mudarte
Jan 2024 - Dec 2025 (1 year 11 months)
Led sales operations and administration, managing client relationships and driving sales processes during tenure.
English Instructor
Megabyte Service Academy
Jan 2024 - Dec 2024 (11 months)
Delivered A1–A2 English instruction, developing lesson plans and improving beginner learners' language skills.
Sales Associate
Tienda E & E
Jan 2018 - Dec 2023 (5 years 11 months)
Managed customer service, sales operations, and social media administration, contributing to store growth and improved customer engagement over five years.
Customer Service Representative
Game ON
Jan 2022 - Dec 2022 (11 months)
Provided customer support and performed arcade/game maintenance, ensuring operational uptime and positive customer experiences.
Education
Degrees, certifications, and relevant coursework
Teybicom Academy
Instructor Certificate, English Language Instruction
2025 - 2025
Completed instructor training for English A1 at Teybicom Academy in 2025.
ESEF SET
B1 Certificate, English Language
2025 - 2025
Achieved English B1 level certification via EF SET in 2025.
Megabyte Service Academy
Instructor Certificate, English Language Instruction
2024 - 2024
Completed instructor training for English A1 and A2 at Megabyte Service Academy in 2024.
INATEC
English A1/A2 Certificate, English Language
2023 - 2024
Completed English A1 and A2 courses at INATEC between 2023 and 2024.
UCAN
Attended UCAN (university) with studies completed or attended through 2022.
FDCOHNIC
Certificate, Event Planning and Pastry
Completed training in event planning and pastry at FDCOHNIC in 2018.
Instituto Filemón Rivera Quintero
High School Diploma, Secondary Education
Completed secondary education at Instituto Filemón Rivera Quintero, graduating in 2017.
Instituto Filemón Rivera Quintero
Technical in Accounting, Accounting
Technical training in accounting completed at Instituto Filemón Rivera Quintero in 2017.
Nazareth Fe y Alegría
Primary School Certificate, Primary Education
Completed primary education at Nazareth Fe y Alegría, finishing in 2012.
Tech stack
Software and tools used professionally
Availability
Location
NicaraguaAuthorized to work in
Job categories
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